Sr Assoc, Accounts Receivable
4 weeks ago
About the role
Experienced Credit & Collections (Accounts Receivable) professional. Analyzes, reviews and maintains credit & collection activities in adherence to principles and standards. Responsible for examination of records and conformance to procedures reporting in order to ensure accuracy of data and reporting.
Role objective:
Execute OTC Collection processing in compliance with control policies Actively contribute to continuous process improvement initiatives Timely cash collection Trainer for new joinersKey Responsibilities:
The Collection Analyst will be responsible for any combination of the below responsibilities:
Execute the end-to-end Accounts Receivable processesExecute standard and non-standard AR reportingReview and Process unallocated credits with the help of Cash application teamReport on collection activity and accounts receivable status/ Produce routine reports timely and accurate Execute the collections and dunning processIdentify accounts due for collectionMonitor accounts to identify outstanding debtsTake actions to encourage timely debt paymentsHandle customer calls and customer facing communication, to maximize cash collectedExecute standard dunning, and specialized dunning campaignsManage customer disputes, liaising with the Business where necessaryWork collaboratively with legal teams and issue guidance on debt provisions Execute the management of customer queriesApply (and remove) dunning blocksInitiate refund requestAddress billing and customer credit issues enquiriesTrack and monitor queries through to resolutionUndertake root cause analysis Execute the month end processUndertake standard and specific accrual processingPrepare adjustments for review General office support to OTC teamSOP/DTP creation preparationEnsure good cooperation across teams Contribute to operational and strategic process improvements Minimum Requirements
Requires theoretical to advanced knowledge obtained through a University degree, combined with experience
Practical knowledge of Carrier organization, programs or systems with the ability to make enhancements and leverage in daily work
University Degree or equivalent
A minimum of 3 years prior relevant experience
Benefits
We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.
Enjoy your best years with our retirement savings plan Have peace of mind and body with our health insurance Make yourself a priority with flexible schedules, parental leave and our holiday purchase scheme Drive forward your career through professional development opportunities Achieve your personal goals with our Employee Assistance Programme.Our commitment to you
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is .
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