Assistant Manager

2 months ago

Chennai, India Accor Full time

Company Description

Job Description
To monitor and analyze staff training needs, oversee and implement all brand specific, corporate, hotel and departmental training programs and to implement strategies for organizational development of Ibis Styles Goa. Conducting Training needs analysis for the hotel twice a year Creation, implementation and facilitation of a Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan Initiate, co-ordinate, execute and follow-up on all training activities within the hotel Ensure coordination and delivery of training programs of all internal providers Champion company provided online and e-learning tools and portals, ensuring approval processes are in place and executed, as well as registrations and completions are monitored and tracked Assist each department in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching, guidance and support of junior-, mid-level- and senior leaders Provide support and development of Departmental Trainers as required Design and Implement effective processes and tools for learning evaluation and reporting Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry Negotiate, oversee and follow up on learning facilitated by external providers Update training information, maintain accurate records of activities and participant information Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized Prepare monthly forecasts of training related expenses Participate in regional meetings / workshops and ensure such activities are rolled out as required in the hotel Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all colleagues Develop and conduct trainings to build a base of internal quality assessors To design and implement succession planning frameworks for all departments Developing and implementing organizational improvement strategies to drive Employee Engagement
Qualifications

Your experience and skills include:

Degree in Hotel/Human Resources Management or its equivalent Certificate or Diploma in L&D practice Working knowledge of Excel, MS Word, PowerPoint & Publisher Minimum 3 – 5 years Learning & Development experience in the Hospitality Industry. Solid communication skills, both written & verbal A confident & dynamic public speaker, able to communicate and interact effectively with all levels of an organization Enthusiastic and positive personality; effective leader and team player, possessing a high degree of professionalism and sound human resources management capabilities Strong organizational skills, works well on their own, able to set and meet deadlines with quality results
Additional Information

Your team and working environment:

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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