Assistant Manager
3 weeks ago
Position:
Assistant Manager - Shift Lead- Alarm Monitoring of DWDM in NOC
Date: 17 Oct 2023
Location:
Chennai, India
Company:
Tata Communications
Shift Lead- GPON/ DWDM Troubleshooting
Responsibility:
Requires day to day shift planning for 24X7 hours supports
Required to Distribute tickets based on availability and expertise
Manage seasonal/incidental spikes by allocating resources dynamically
Will have to manager Leave planning and floor management
Responsible for Priority ticket management and war-room facilitation
Provide technology expertise for complex tickets - Troubleshooting, resolution, work around etc.
Participate in Major Incident Reviews, Failed Change Reviews, Post Incident Reviews
Skills:
7-8 Years of experience in :
Planning, implementing and Managing NOC shifts
Good Telecommunications network understanding
Excellent People management skills
Hands on experience of complex FTTx and HFC access network issues.
DWDM troubleshooting experience
Hands on experience in Nokia DSLAMs, Nokia and Commscope cabinets, Nokia OLT's, Nokia NTD's, passive fibre and copper networks, Cisco, Nokia 7x50
Experience of handling multi-vendor access network.
Strong knowledge of FM/PM, Logical Inventory (SNIM), Physical inventory (SpatialNet), Netcool & Remedy, E6000 (CMTS), Xpetrak, NxT, Tableau, Comptel tools.
HFC experience (CMTS:
E6000, Nodes:
OM4100, Amplifiers: FM321, FM601,
NTD:
CM820, CM8200
Sound knowledge of HFC network components like CMTS, Nodes, Amplifiers, NTD, Taps, Splitters, LPI, LPS, Power Block, Coupler etc.
Working Format:
24*7 shift (Majorly Australian shift hours)
Job Segment:
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