Security Associate

1 week ago

Chennai, India IBIS Full time
Job Description

Job Description

 

Department    :    Security

 

Designation   :    Security Associate

 

Reports To     :     Assistant Manager - Security

 

Prime Function:

 

  • Ensure to perform the duties, as assigned from time to time.
  • To man the assigned area and check for suspicious occurrences and also ensure that the parking rules and regulations are enforced.
  • Document all activities during the shift, as directed by the Security Officer.
  • Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
  • To abide by the mission statement of the Company and of the department.

 

Key Responsibilities:

 

People Management

 

  • Provide effective support to the team to enable them to provide effective and efficient services.
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

 

Financial Management

 

  • Identify optimal, cost-effective use of the resources.

 

Operational Management

 

  • Identify and report operational problems and hence initiate corrective action and assist with diagnosis and correction of the problems.
  • Patrol assigned area & check for suspicious occurrences
  • Ensure that the parking rules and regulations are enforced.
  • Practice Standard Operating Procedures for all functions.
  • To frisk any employee for security purpose. (All male employee to be frisked by male guards and lady employees to be frisked by lady guards only)
  • Ensure to handle guest complaints.
  • Ensure to alert the Safety & Security Manager and/or Assistant Security Manager in case of an emergency.
  • Ensure to follow at the Employees entrances:
  1. Check parcels and gate passes
  2. Control the movements of all the delivery men & visitors.
  3. Maintain employee’s & visitor’s register.
  • Maintain general law and order as per the Management’s policies.

 

 

Hygiene / Personal safety / Environment:

 

  •  Ensures that the workplace and storage areas remain clean and tidy
  • Respects the instructions and safety guidelines for the equipment (s)he uses
  • Applies the hotel's security regulations (in case of fire etc)

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