Security Officer

4 weeks ago


Chennai, India Novotel Chennai Sipcot Full time

Company Description
- Accor_ is the leading Augmented Hospitality hotel group offering unique and meaningful experiences in more than 5100 hotels across 110 countries.
- An opportunity to be with world’s preferred hospitality company.
- Captivating and rewarding experience working along side passionate professionals

Range of exclusive Heartist Benefits

**Job Description**:
Prime Function:

- Supervise, instruct and coordinate the activities of Security Associates.
- Monitor and arrange shift activities according to schedule requirements and team availability.
- Ensure all personnel are present & have assumed their duties. Continuously monitor & oversee the operations.
- To be thoroughly familiar with the entire property & cognizant of the areas and functions likely to require attention by the Security Associate.
- Serve as a principal source of information on rules and procedures governing security and parking operations.
- Ensure compliance with established rules and regulations.
- Any matter which may affect the interests of Novotel

should be brought to the attention of the Management.
- People Management_
- Provide effective support to the team to enable them to provide effective and efficient services.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure that the team is trained on all safety provisions.
- Motivate and develop the team to ensure smooth functioning of the department and promote teamwork.
- Operational Management_
- Keep Security Manager informed of any noteworthy incidents or conditions, disciplinary problems or any information deemed helpful to the performance of the Security Department.
- Oversee the work of all employees and ensure that areas are being properly patrolled.
- Frequently check fire and security systems for proper operation. Be able to troubleshoot security system and retrieve necessary information.

**Qualifications**:
Hotel Management Degree and other relevant qualifications



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