Query Management Service Desk |7 To 9 Years | Kolkata

4 days ago


Kolkata, India Capgemini Full time
Job Description
  • Strong process knowledge in workforce administration/Employee data administration.
  • Strong project management skills applied in a business/corporate environment.
  • Experience in managing multiple design project.
  • Strong client management and team management skills.
  • Experience of managing employee life cycle activities like personal/job/pay changes, HR documentation, New hire/onboarding, transfers, leave & absences, promotions, relocations, separations, etc.
  • System data entry experience (SAP, Oracle HCM, Taleo, SuccessFactors, etc.)
  • Handle employee requests according to the project deadlines - Handle complex problems raised by client and provide solution.
  • Handle client communication and client Reporting.
Primary Skill
  • Excellent job organization and time management skills.
  • Attention to details and very good analytical skills.
Secondary Skill
  • Interaction with Client daily via phone, chat and email, work on resolving HR related issues, cooperate with other delivery team members.
  • Strong process knowledge in workforce administration/Employee data administration.


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