Learning and Development Manager-Novotel New Delhi City Centre

Job DescriptionAssist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members Update and maintain accurate records of...

Job DescriptionPlan for outlet budget and review forecast on revenue and expenditure on monthly basicAnalyze and submit month-end reports and identify deviation from business plan goalsParticipate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outletPlan, implement and...

Job DescriptionPlan for outlet budget and review forecast on revenue and expenditure on monthly basic Analyze and submit month-end reports and identify deviation from business plan goals Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet Plan,...

Job DescriptionReview, analyze and suggest improvement of work flow and standards at the Front Desk Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates Communicate with Front Office Manager on all matters regarding guest services & hotel operations Ensure documentation of all guest related issues using the logbook ...

Job DescriptionReview, analyze and suggest improvement of work flow and standards at the Front Desk Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates Communicate with Front Office Manager on all matters regarding guest services & hotel operations Ensure documentation of all guest related issues using the logbook ...

Job DescriptionReview, analyze and suggest improvement of work flow and standards at the Front DeskAnalyze rate variance report to ensure rooms revenue control, approve discounts and rebatesCommunicate with Front Office Manager on all matters regarding guest services & hotel operationsEnsure documentation of all guest related issues using the logbookSign...

Job DescriptionLiaising with central reservations to communicate new rate plans and promotions Liaising with travel agents, the revenue manager and the rooms division manager Assisting the sales team in setting their rates Maintaining the in-house reservations systems Forecasting revenue streams  Observe and ensure that proper telephone manners are...

Job DescriptionLiaising with central reservations to communicate new rate plans and promotionsLiaising with travel agents, the revenue manager and the rooms division managerAssisting the sales team in setting their ratesMaintaining the in-house reservations systemsForecasting revenue streams Observe and ensure that proper telephone manners are maintained at...

Job DescriptionManage all incoming leads for the booking of guest rooms and/or meeting/catering functions   Develop lead sources through prospecting, referrals, trace files, and cold calls   Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance   Conduct site inspections with prospective and existing...

Job DescriptionManage all incoming leads for the booking of guest rooms and/or meeting/catering functions Develop lead sources through prospecting, referrals, trace files, and cold calls Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance Conduct site inspections with prospective and existing...

Job DescriptionNegotiate food prices, place required daily food orders and ensure prompt delivery Generate purchase orders on approval requisitions and obtain necessary authorization Obtain competitive price quotations and confirm purchase availabilities Provide the Financial Controller with a monthly summary of purchasing reports Coordinate regular...

Description du posteWHAT YOU WILL BE DOING: Function as a Strategic business leader of the Marketing & Communications for the hotel and alignment with the brand  strategy. Develop and/or maintain and improve relations with all media agencies, influencers and key stakeholders Provide market intelligence in evaluating the Market and economic trends that may...

Job DescriptionReview and update Talent & Culture policies and procedures and other human resources materials Prepare and submit periodic Talent & Culture reports to management Payroll Processing Counsel hotel personnel as and when needed in areas such as career planning, training and development and employee relations Oversee the organization and...

Job DescriptionReview and update Talent & Culture policies and procedures and other human resources materialsPrepare and submit periodic Talent & Culture reports to managementPayroll ProcessingCounsel hotel personnel as and when needed in areas such as career planning, training and development and employee relationsOversee the organization and execution of...

Job DescriptionDirect and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotelSurvey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligenceDetermine the effectiveness of existing programs and develop new strategiesActively...

Job DescriptionDirect and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence Determine the effectiveness of existing programs and develop new strategies Actively...

Job DescriptionReplenish guest supplies and ensure that guests requests are promptly attended toReport damage or malfunction in hotel rooms/areas Maintain equipment in a proper state of cleanlinessMaintain a section room report as well as a daily productivity reportReports lost and found articles to the housekeeping office immediatelyHandle guest complaints...

Job DescriptionManage and support all the systems in the hotelProvide In-house guest IT related matter troubleshootingCoordinate, manage and oversee projects, document processPerform regular system’s health check and capacities studies to ensure optimum performance of servers and networkManage system changes with appropriate support staff to ensure...

Job DescriptionManage and support all the systems in the hotel Provide In-house guest IT related matter troubleshooting Coordinate, manage and oversee projects, document process Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network Manage system changes with appropriate support staff to ensure...

Job DescriptionTaking responsibility for the planning and execution of financial duties and projects of a company. Preparing financial statements, reports, and forecasts for the business to ensure financial stability. Drafting budgets, income statements, balance sheets, tax returns, and reports required by regulatory authorities. Managing the risks involved...