Inside Sales
1 month ago
JobDescription
InsideSales
ReportsTo
Inside SalesManager
JobSummary
The Inside Salesunder the direction of the Inside Sales Manger will primarily beresponsible to always maintain professionalism tact diplomacy andsensitivity to portray the company in a positive manner. Thisposition will maintain a high level of product and serviceknowledge. This role will also generate customer sales through coldcalling and networking. The Inside Sales must possess three yearsof related sales experience and degree or diploma in a business orsalesrelatedfield.
Competencies
Adaptability
Client/Customer Focus
Communication
Judgement
Negotiation
Problem Solving
Results Orientation
Teamwork
Time Management
JobDuties
Always maintainprofessionalism tact diplomacy and sensitivity to portray thecompany in a positive manner
Maintain a highlevel of product and service knowledge
Generatecustomer sales through cold calling and networking
Promote sales to existing clients
Develop reports and proposals as part of salespresentation to illustrate benefits from use of good or service
Identify and solicit potential clientele
Overcome objections of prospective customers
Adapt communication style in order to deliverinformation effectively to a range of individuals
Build and maintain ongoing awareness of newproducts and services competitor activities and other research
Develop and build relationships with newaccounts and develop additional contacts within existing accounts
Handle customer complaints as they ariseescalating to the appropriate individual as deemed necessary
Keep uptodate records on sales calls customercontacts and details of meetings in a timely manner in the formatrequired
Relay customer quality improvementsuggestions for company products and services
Conduct sales forecasts and weekly or monthlystatus reports
Other duties maybeassignedRenewalsalesexperienceExperiencein QuotationcreationExperiencein SalesOperationJobRequirements
Degree ordiploma in a business or salesrelated field and/or three years ofrelated sales experience
Strong knowledge ofsales principles methods practices and techniques
Proven sales ability with capability to meet andsurpass targets and goals
Ability to effectivelycommunicate both verbally and in writing
Abilityto prioritize and manage conflicting demands
Ability to quickly pick up new product andservice knowledge and communicate that knowledge effectively tocustomers
Demonstrated time management skills
Exceptional objectionhandling skills
High flexibility with strong interpersonalskills that allow one to work effectively in a diverse environment
High level of integrity and work ethic
Valid drivers licence with a clean drivingabstract
Work hours are from 11:00 AM to 7:00PM(EST Canada)
WorkConditions
High levels ofstress and pressure
Interaction withcustomers/clients and the public at large
Flexible hours including nights weekends andholidays
Operation of desktop computer andperipherals
insidesales,communication,management,customer
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