Business Development Manager

3 weeks ago

Chennai, India bfmhr Full time
Job Responsibilities
1-Business expansion via new franchise signups
2-New Store Projects coordination (with Franchisee and In-house Projects Team) for on-
time store launch
3-Complete ownership of Store launch and handover to operations teams

### Key Result Areas (KRA)

**Franchisee Development**
- Appoint franchisees according to the annual expansion target.
- Conduct 50 physical contacts with prospective franchisees each week and update the status in the central portal.
- Ensure a minimum of 15 interest letters are obtained every month from the allocated territory.
- Follow up diligently with prospective franchisees for Zoom calls with the HO Central Network Planning Team.
- Negotiate franchisee term sheets and finalize agreements for franchisee outlets as per company terms.

**Process**
- Prepare a comprehensive lead sheet for developing prospective franchisees and ensure daily updates.
- Perform daily follow-ups on leads and update the status to HO as per the desired frequency.

**Franchisee Relationship & Development**
- Provide support, consultation, analytical insight, and assessment to franchise partners to build profitable sales.
- Support franchisees to ensure successful store launches and store projects.
- Recognize and celebrate franchise partner accomplishments and contributions.
- Suggest advantageous locations.

**Cross-functional Responsibility**
- Identify and negotiate property and location.
- Provide timely and constructive feedback for performance improvement.

### Key Success Activities (KSA)

**Franchisee Development**
- 15 phone calls/day
- 50 physical contacts/week
- 25 interest letters (ILs)/month
- 15 Zoom calls/month
- 5 HQ (Mumbai) visits/month

**Process**
- Update lead sheet daily
- Perform and report daily follow-ups

**Franchisee Relationship & Development**
- Provide ongoing support and consultation as needed
- Recognize franchise partner achievements promptly
- Suggest advantageous locations as and when required

**Cross-functional Responsibility**
- Property and location identification and negotiation
- Timely performance feedback

### Key Performance Indicators (KPI)

**Franchisee Development**
- Achieving the annual expansion target for franchisee appointments
- 50 physical contacts weekly
- 15 interest letters monthly
- 15 Zoom calls monthly
- 5 HQ visits monthly

**Process**
- Consistent and accurate daily updates on lead sheets
- Regular and timely follow-ups reported to HO

**Franchisee Relationship & Development**
- Successful support for store launches and projects
- Regular recognition of franchisee achievements
- Timely and effective location suggestions

**Cross-functional Responsibility**
- Effective property and location identification and negotiation
- Constructive and timely performance feedback provided as required

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