International Voice Process Executive I 3 to 5 Years I Kolkata

3 weeks ago


Noida, India Capgemini Full time

Job Description

Responsible for calling insurance companies in US to analyse the claims and follow up on outstanding Account Receivable. Capable to capturing denials. Appeal to insurances for pending claims. Handle customer issues, escalation calls and coordinate with different functions, case management. Experience in international BPO specifically in a Voice process. Excellent communication (written and verbal) and comprehension skills in English. Open to Work from Office.

Primary Skills

Added advantage if candidate holds prior experience in BPO, specifically in anInternational Voice or Blended process. Good communication (written and verbal) and comprehension skills in English.

Secondary Skills

Willing to work in night shifts 24/7 environment. End to End knowledge of revenue cycle management proces

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