Senior Associate, Production Services Application Support Analyst
17 hours ago
Senior Associate, Production Services Application Support Analyst
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member for the role of Senior Associate, Production Services Application Support Analyst to join our team. This role is in Pune, MH – HYBRID.
You’ll make an impact in the following ways:
Provides application technical support in complex situations as well as partners with Development teams for coordination of team / project work.
Monitors real time transactional data from accounting applications through the Information Delivery architecture for exceptions.
Provides incident management and problem management service for production related incidents.
Lead troubleshooting during production outages and communicates to management throughout the incident lifecycle.
Collaborate cross-functionally with data engineers, business users, project managers and other engineers to achieve elegant solutions.
To be successful, we’re seeking interest in the follow areas:
Bachelor's degree in computer science engineering or a related discipline, or equivalent work experience required
4 to 7 experiences in applications support or production environment
Experience in Tech SLA management and Prod critical issues monitoring, escalation and resolution.
Exposure on SOA / API based S/W development
Preferred knowledge on Oracle systems
Strong analytical skills and attention to detail
At BNY, our culture speaks for itself. Here’s a few of our awards:
America’s Most Innovative Companies, Fortune, 2024
World’s Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
“Most Just Companies”, Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
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