Voice Process
3 weeks ago
Company Overview
Hemocean Outsourcing is a leading company offering training and placement services. With a strong team, the company provides top-tier positions with competitive packages. Operating year-round, Hemocean facilitates connections between graduates and companies. Headquartered in Jabalpur, Madhya Pradesh, the company belongs to the Staffing & Recruiting industry.
Job Overview
Fresher: Less than 1 year of experience
Qualifications and Skills
- Excellent communication skills in English
- Ability to work in a fast-paced environment
- Good listening and problem-solving skills
- Basic computer knowledge
- Willingness to learn and adapt to new processes
Roles and Responsibilities
- Handle inbound and outbound calls in a professional manner
- Provide excellent customer service to clients
- Follow communication scripts to ensure consistency and quality
- Manage and resolve customer complaints
- Identify and escalate priority issues
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