Technical IT Ops Lead

5 months ago


Bengaluru, India airbus Full time
Job Description:

A position of IT Operation Specialist for Techdata Authoring & Production & Configuration applications has just been opened within Airbus India for Information Management (IM) for Airbus Programmes, Customer Engagement & Services. Our mission is to deliver and contribute to innovative IT solutions that support their digital transformation and efficient operations in front of our Airlines customers. You will join the Technical data Authoring & Production product in charge of the applications portfolio allowing Airbus and Airlines to author, publish and consult the right Maintenance Information for the right Aircraft depending systems and parts installed on each aircraft. You will be the leader of the team in charge of operational activities to secure the run operations for Technical data Authoring & Production & Configuration. In this context, your main task is to ensure the set of applications under your responsibility remains up and running and manage all incidents raised by end users, coordinating others IT operations specialists: understand and fix issues if possible, involve L3 support (dev team) if needed. The candidate will have to learn how to maintain Technical Data applications to support Airbus businesses. You will be operationally attached to the IM India organization supporting the Technical Data Product Service Line (based in Toulouse). Travels to France (Toulouse) are likely to happen for your mission based on project or operational needs. Qualification & Experience: We seek out curious minds, with technical skills, with a sense of autonomy and rigorous. We value attention to details, and we care deeply about outcomes. We’re looking above all for passionate people, eager to learn and experiment, willing to share and act as a team player, delivering driven by the business value, establishing innovative ways of working and influencing culture change. Are you ready to share this exciting challenge with us? Must have skills: ● Master Degree in Computer Science, Computer Engineering, Information Technology, or relevant field with 10-15 years of total experience in Information Technology ● Strong experience in project management, team organization and capability to lead a team of 5-10 people of IT operation specialist and technical architects ● Capacity to understand technical and operational Systems (SAP, Linux, monitoring …) in order to operationally support the applications ● Good Knowledge of ITIL management (incidents, changes, problem solving, root cause analysis …) ● Manage escalation process in case of crisis situation ● At least 3 years Experience in IT development, deliveries and services ● Experience in run operations and service-level agreements (SLAs) management ● Good communication and collaborative skills and a team-minded attitude ● Capacity to understand and learn functional Technical Data Configuration, Authoring and Production applications ● Advanced level of English ● Capacity to be proactive to propose solutions ● Quick learner who can learn a new technology/skill/application ● Good skills in customer satisfaction ● Good hands-on experience in the following technologies o ERP: SAP, (SAP Hana is a plus) o Monitoring: Control-M o System : Linux, redhat, Storages o Languages : Root cause analysis & understanding in JAVA/J2E, SAP/ABAP, script, Batch o Structured Data: XML ● Already experienced working in remote with colleagues based in EU is a plus Responsibilities 1. Coordinate with all required stakeholders (infrastructure, team leader, L3, business) including others IT operation specialist and architects to investigate, follow-up and deploy fix in case of incidents. 2. Report to local technical team leader from Airbus India and to the TechData Authoring & production product Owner (HO DCTA) and TechData Configuration product Owner (HO DCTA), and applications owners 3. Support operational activities to secure Technical data production in time and Incident management at the level expected (SLA : 99.5%, Mean Time To Resolve incident < 4.3 days,...) 4. Performs the ITIL based support processes that include incident, problem, change, configuration, and event management. 5. Analyzes console messages, diagnoses system failures and takes corrective action in order to ensure continuity of operations, escalating to other technical teams as needed. 6. Reschedule jobs in Control-M (monitoring tool) if needed, Manage Data change requests, execute some tools to maintain the system up-to-date and running on performance and quality. 7. Check, manage and proactively report on daily basis incidents raising on the application landscape, in relation with L2 support or L3 development team. 8. Follow Data Request process related to incidents scope 9. Communicate Downtimes status to business and stakeholders 10. Support projects deployment : o Perform non regression testing o Prepare Entry into Service prerequisites : operational documentation, setup of monitoring in relation with monitoring infrastructure team, Knowledge base update This job requires the constant awareness of the compliance risks we face in day-to-day responsibilities. Continuous commitment to act with integrity with each other, with your communities, business partners and suppliers is the foundation of your success and sustainable growth. The commitment to integrity is supported by your adherence to all internal policies and procedures that govern business activities. Compliance with these policies will also protect Airbus reputation and brand, some of our most strategic and important assets. Success Metrics: Success will be measured in a variety of areas, including but not limited to : ● Consistently ensure the respect application SLA (99.5%) and Mean Time To Resolve incident (< 4.3 days,...) ● Ensure the right level of alerting in case of operational issue with application owners, business partners, technical leader. ● Achieve customer satisfaction ● Ability to understand the business potential of applications and provide insight to internal clients ● Be engaged inside PSL techdata success, collaborative and innovative The role will have the following key outputs: ● Ensure that Operational documentation are well updated (Knowledge management) ● Ensure that all operational reporting (Kpi on incidents …) is update and well communicated ● Ensure that communication is done regarding ongoing operational issues ● Strong link with the Airbus IM organization ● As a self-organized team, strong collaboration with the Airbus Configuration team based in Toulouse ● Proactive in providing guidance & inputs for the operational roadmap

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus India Private Limited

Employment Type:

Permanent

-------

Experience Level:

Professional

Job Family:

Digital


  • ML Ops Architect Lead

    3 weeks ago


    Bengaluru, Karnataka, India Tetrahed INC Full time

    Strategic ML Ops LeadershipTetrahed INC is seeking a seasoned ML Ops Architect Lead to drive the company's ML Ops strategy and roadmap. As a key member of our team, you will oversee the design, development, and implementation of ML Ops platforms, frameworks, and processes.Key ResponsibilitiesStrategic Leadership: Define and drive the overall ML Ops strategy...

  • Dev Sec Ops Lead

    2 weeks ago


    Bengaluru, Karnataka, India Veolia Full time

    Job Title: Dev Sec Ops LeadJob Summary:We are seeking a highly skilled Dev Sec Ops Lead to join our team at Veolia Water Technologies & Solutions. As a Dev Sec Ops Lead, you will be responsible for facilitating agile teams, working under the scrum methodology, and managing and developing sprints.Key Responsibilities:Facilitate scrum ceremonies such as daily...


  • Bengaluru, India Tetrahed INC Full time

    Principal ML Ops ArchitectResponsibilities:1. Strategic Leadership:a. Define and drive the overall ML Ops strategy and roadmap for the organization aligning it with business objectives and technical capabilities.b. Oversee the design development and implementation of ML Ops platforms frameworks and processes.c. Foster a culture of...


  • Bengaluru, India Tata Consultancy Services Full time

    Role: Dev Ops Technical LeadExperience range: 7-13 yearsLocation: Bangalore/Bhubaneswar/PUNEJob description:Required Technical Skill Set: AWS, Ansible, Kubernetes, DockerExpertise in Kubernetes, Spinnaker, Prometheus, AWS Grafana (must to have)Dev Ops tools (spinnaker/quali). Cloud security/compliance experience requriedExtensive experience on setting up...


  • Bengaluru, India Tetrahed INC Full time

    Principal ML Ops ArchitectResponsibilities:1.Strategic Leadership:a.Define and drive the overall ML Ops strategy and roadmap for the organization aligning it with business objectives and technical capabilities.b.Oversee the design development and implementation of ML Ops platforms frameworks and processes.c.Foster a culture of innovation and continuous...

  • People Ops Associate

    5 months ago


    Bengaluru, Karnataka, India Quess IT Staffing Full time

    **About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...

  • Dev Sec Ops Lead

    3 weeks ago


    Bengaluru, Karnataka, India Veolia Full time

    About VeoliaVeolia is a global leader in water recovery, treatment, and reuse. We design and supply a range of water systems, from food and beverage applications to municipal water and microelectronics ultrapure water and heavy industrial wastewater treatment.Job SummaryWe are seeking a Dev Sec Ops Lead to join our team. As a Scrum Master, you will...

  • Dev Sec Ops Lead

    4 hours ago


    Bengaluru, Karnataka, India Veolia Full time

    Agile Dev Sec Ops Lead RoleWe are seeking an experienced Scrum Master to lead our Agile Dev Sec Ops teams. As a key member of our operations team, you will facilitate Agile ceremonies, drive continuous improvement, and ensure effective delivery and management.Key ResponsibilitiesFacilitate Scrum ceremonies, such as daily stand-ups, sprint planning, and...


  • Bengaluru, India Birlasoft Full time

    Job Title: Technical Lead - FineosTechnical Skills:- Expertise with Fineos platform.- Experience in software design and development using OOPS (Java, Typescript).- Should possess strong coding skills and be familiar with OOPS and allocation of design patterns.- Exposure to AWS or any other cloud platform.- Experience with building API services (REST, SOAP).-...


  • Bengaluru, India Tetrahed INC Full time

    Principal ML OpsArchitectResponsibilities:1.Strategic Leadership:a.Define and drive the overall ML Ops strategy and roadmap for theorganization aligning it with business objectives and technicalcapabilities.b. Oversee the designdevelopment and implementation of ML Ops platforms frameworks andprocesses.c. Foster a culture of innovationand continuous...

  • Dev Sec Ops Lead

    2 weeks ago


    Bengaluru, Karnataka, India Veolia Full time

    Job SummaryVeolia Water Technologies & Solutions (VWTS) is a global leader in water recovery, treatment, and reuse. We design and supply a range of water systems, from food and beverage applications to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. We serve over 50,000 customers worldwide and treat over 11...

  • Technical lead

    1 day ago


    Bengaluru, India Wipro Full time

    **Job Summary**:The Azure Integration Services Developer will be responsible for designing, developing, and implementing integration solutions on the Microsoft Azure platform. This role requires a deep understanding of Azure integration services, including Logic Apps, Azure Functions, Service Bus, Event Grid, and API Management. The ideal candidate will...

  • Ops Associate

    4 months ago


    Bengaluru, Karnataka, India Suki Full time

    **Position: Ops Associate** **Org: Suki.Ai** **Location: Bangalore** **What we want to accomplish** Suki is creating a new category in the health tech space - the digital assistant. We are going to be the voice user interface for healthcare. What does that mean? Currently, doctors use their electronic medical record (EMR) system to track patient...


  • Bengaluru, Karnataka, India Deduce Technologies Full time

    Business Responsibilities### Key Responsibilities* Evaluating, identifying, and developing software solutions to meet organizational strategy* Translate and implement organizational strategy to an operational and measurable plan* Ability to write model code for functional and non-functional requirements and improve code quality### Skills and Experience* 5+...

  • Technical Lead

    1 week ago


    Bengaluru, India Deduce Technologies Full time

    Job Responsibilities Have demonstrated experience of translating and implementing organisational strategy to an operational and measurable. Evaluating, identifying, and developing software solutions. Ability to write model code for functional and non-functional requirements and help improve the code quality standard across the team. Share an optimistic...

  • Ops Associate

    5 months ago


    Bengaluru, Karnataka, India Suki Full time

    **Position: Ops Associate** **Org: Suki.Ai** **Location: Bangalore** **What we want to accomplish** Suki is creating a new category in the health tech space - the digital assistant. We are going to be the voice user interface for healthcare. What does that mean? Currently, doctors use their electronic medical record (EMR) system to track patient...


  • Bengaluru, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...


  • Bengaluru, Karnataka, India Enstrapp IT Full time

    Job Description:SAP ABAP Technical LeadKey Responsibilities:Design and implement ABAP applications on HANA for optimal performanceDevelop and maintain Object Oriented Programming skills to enhance code qualityDevelop in-depth knowledge of two end-to-end business processes to ensure seamless integrationApply modularization techniques, including Include,...


  • Bengaluru, Karnataka, India Manhattan Associates Full time

    We're seeking a seasoned Technical Lead/Principal Software Engineer to spearhead the design and development of innovative features for our cloud platform. As a key member of our Cloud DevOps team, you'll collaborate closely with R&D, OPS, and Services teams to promptly and accurately resolve tickets and facilitate continuous development and support around...

  • Dev Sec Ops Lead

    4 months ago


    Bengaluru, India Veolia Full time

    Company Description Veolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design and supply a range of water systems, from food and beverage applications, to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. We serve more than 50,000 customers...