Senior Content Strategist

3 weeks ago

Bengaluru, India Epam Full time

Description

We are seeking a Senior Content Strategist to join our team and take charge of a project focused on developing product UI content.

As a Senior Content Strategist, you will be responsible for writing and designing product UI content that is accessible, useful, and natural-sounding, keeping in mind human-centered design principles.

#LI-DNI

Responsibilities

Create long-form articles for the EGDS documentation site Develop atomic-level content component and pattern documentation Provide product voice/tone guidance and examples Build strong relationships with cross-domain content owners to ensure a cohesive product + brand experience Define content workflows and processes Document best practices for product content Map and source content for new product experiences Create polished Figma flows and PPT presentations for content critiques and stakeholder reviews Define and deliver end-to-end content strategy for product experiences Conduct content audits, competitive evaluations, and heuristic assessments of product content usability/accessibility Conceptualize, write, test, and deliver in-product content using human-centered design methods Create content wireframes and sketches, empathy maps, affinity diagrams, and related HCD artifacts Develop voice flows and ML/AI prompts and guardrails Write long-form articles for Help Center and Destination Guides Document end-to-end content decisions in polished Figma files for stakeholder feedback and engineering handoff Contribute scalable, reusable standards for content mechanics, tone, style, and accessibility

Requirements

Bachelor's degree in a relevant field such as Journalism, Communications, or a related discipline Between 5-8 years of experience in content strategy and design for digital products Expertise in writing UI content in American English, with a focus on accessibility and usability Advanced working expertise in Figma, including content-specific plug-ins such as Ditto Strong presentation and storytelling skills, including PPT creation Competent facilitation and workshopping skills Familiarity with Microsoft Office Working understanding of headless content management systems and GitHub Working understanding of AI/ML for content design, including NLU development, designing for generative AI, and prompt engineering Excellent relationship-building and team collaboration skills Growth mindset and first-principles thinking

Nice to have

Experience in marketing copywriting Working knowledge of SEO and web analytics Experience in A/B testing and experimentation Experience in designing for internationalization and localization Experience in designing for chatbots and voice assistants

We offer

Opportunity to work on technical challenges that may impact across geographies Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications Opportunity to share your ideas on international platforms Sponsored Tech Talks & Hackathons Unlimited access to LinkedIn learning solutions Possibility to relocate to any EPAM office for short and long-term projects Focused individual development Benefit package: Health benefits Retirement benefits Paid time off Flexible benefits Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)

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