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SRE– Middleware Technology

4 months ago

Pune, India Fulcrum Digital Full time

Who we are:


Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.


What you’ll do:

 

·        Provide L2 support production systems like application, database, middleware components, infrastructure, and network components.

·        Manage production incidents end-to-end within defined SLAs focusing on resolution rather than who caused it.

·        Interact with various stakeholders such as Release managers, program leads, service managers, development, and test leads.

·        Review operational readiness requirements such as monitoring and alerting, log rotation, and resilience of the components and report the gaps.

·        Provide pre-implementation support with activities such as release notes review and implementation dry runs.

·        Protect production components by running health checks and monitoring latency and memory utilization.

·        Automate day-to-day activities and propose changes that improve reliability.

·        Participate in CAB and provide feedback on change requests.

·        Support the DevOps team in testing the promote pipelines and suggest automation of configuration items.

·        Practice incident management best practices and perform RCA.

·        Participate in disaster recovery tests and operational acceptance tests.

·        Analyse the technology stack that makes up the product and optimize recovery time objective.

·        Work with team members spread across time zones.

·        Share knowledge, document improvements, and mentor junior resources.

·        It is good to have skill using Jenkins to orchestrate builds as well as link to Sonar, Maven, etc. to build out the CI/CD pipeline.

·        Support deployments of code into multiple lower environments.  Supporting current processes needed with an emphasis on automating everything as soon as possible.

·        It is good to have skill to design, Implement, and enhance our deployment automation based on Chef.  We need proven experience designing and implementing an overall release and deployment process.

·        It is good to have skill to design and implement a Git based code management strategy that will support multiple environment deployments in parallel.  Experience with automation for Branch management, code promotions, and version management.

·        Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.

Tools:

·        Log Monitoring Tool – Splunk

·        Application Monitoring tool – Dynatrace

·        Ticketing incident/problem management tool – Remedy

·        Dev-ops Basics - CI-CD Basics, Overview of Git, Bit-bucket, SonarQube, Ansible/Chef

 

 

 



Requirements

Must Have:

  • API/EG experience (Basic)
  • Linux & Shell Scripting (Basic)
  • ITIL / ITSM(Basic)
  • PL/SQL(Basic)
  • SQL(Basic)
  • Troubleshooting (Basic)
  • Nginx (Basic)
  • Java / JEE development experience interested in operations
  • Event-Driven Architectures
  • MQ or NATS broker or similar messaging solutions.
  • Kafka
  • Client-server communication aspects - sockets, TLS protocol
  • Understand the concept of region and AZs.
  • Production Support Experience
  • Deployments MTF/Prod, Maintenance items (including stop/start, Disaster Recovery-related activities, etc.), CR for changes in MTF/Prod

Good To Have:

  • Jenkins - CI/CD
  • Groovy Scripting/Yaml
  • Ansible/Chef