Manager

3 months ago

Gurugram, India Genpact Full time


Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500,with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. 

Inviting applications for the role of Manager, KYC/AML
Financial Crime Risk Management is a priority service line at Genpact. We have been serving clients globally and given Australia is a preferred market we are making significant investments in this market and these opportunities are consistent with that investment.
Team in Australia operates like a start-up, we have huge ambitions to build a premier capability, and we have a number of opportunities for people with the highest levels of integrity, a can-do attitude, positive outlook to life, demonstrate energy, passion, candor and the dedication needed to succeed. It is our firm belief that these qualities are non-negotiable, cannot be taught but the rest can be.
Responsibilities
• Deliver agreed outcomes to the desired quality and do so in a timely manner
• Act as a Project Lead on outcomes you own
• Chip into the development and lead implementation of project outcomes
• Work with client teams per the authority delegated to you from time-to-time
• Lead and document outcomes from workshops
• Management of resources and act as the business intermediary between technology and business teams
• Ensuring client results are met and all processes and procedures are adhered to
• Ensuring other tasks assigned to you are completed to the highest quality

Qualifications we seek in you
Minimum qualifications
• Advanced verbal and written communication
• Work independently, post and call out to bring teams together to handle issues
• Ability to understand the big picture, work independently and use a mature posting and critical issue of management
• Project / Change Management experience in an Agile world including the ability to write business requirements
• Required Banking, Operations experience
• Proven stakeholder management skills
• Proven analytical skills
• Command over MS Excel and PowerPoint Skills

Preferred qualifications 
• Experience leading teams even if this is at a University or Sports team level
• Experience in Customer Lifecycle Management i.e. KYC, Client Onboarding, Product Fulfillment, Offboarding, Periodic Review, Client Middle Office experience
• Good analytical and problem-solving skills and ability to handle team and client discussions

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