Assistant Manager

2 weeks ago

Navi Mumbai, India DP World Australia Full time
Job Title: Assistant Manager Quality Assurance Job Category: Quality Location: Mumbai Travel Required: No Level/Salary Range: Position Type: Full Time Reports To Manager Date posted: Level/Grade Band 3

Job Summary

The Assistant Manager in Quality Assurance shall be responsible for establishing and maintaining quality management systems and procedures within the Unifeeder SSC Operations and Finance to ensure the delivery of top-quality services to our Customers and Driving Quality Culture within the Organization. This role involves leading quality control and assurance activities, monitoring compliance with industry standards and regulations, and collaborating with cross-functional teams to optimize quality assurance within Unifeeder SSC.

Key Responsibilities

Lead the development, implementation, and maintain quality control procedures for all functions/processes under Unifeeder SSC scope. Monitor and evaluate processes, Data Processing Quality etc. to identify and address quality issues. Establish and enforce quality assurance standards for all Operations and Finance. Leading audits and assessments to ensure compliance with quality standards and industry regulations including auditing of organizational policies, documentation etc. Create and maintain documentation of quality processes and procedures. Collect, analyze, and interpret data related to Quality performance to identify trends and areas for improvement.  Prepare, enforce Quality improvement plan and train employees on quality standards, best practices. Prepare reports, dashboards to communicate quality and efficiency metrics to management.  Lead/ participate in root cause analysis and corrective action activities to resolve quality issues and enhance processes. 

Preferred Qualification & Certification

Bachelor's degree. Certification in quality management (Lean, Six Sigma, Certified Quality Auditor). Good understanding of quality management principles, techniques, and tools. Proficiency in data analysis, reporting, attention to detail and Commitment to Quality.  Problem solving, Excellent communication and interpersonal skills. 

Working Experience

8 years of experience in Quality management, with a proven track record of implementing quality control and assurance processes and driving process improvements. Experience in Shipping & Logistics would be preferred. Unifeeder Shared Service Center

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