Assistant Manager

4 weeks ago


Navi Mumbai, India Orange Business Services Full time

about the role

Ensure timely collection of receivables, and observe a process of follow up thru formal communication, escalations to senior management, Service Hold and legal recourse for outstandings beyond due date and ensuring AR Targets are met.

Send fortnightly/monthly outstanding to customers and managers and working with account managers to fasten the AR follow-up process.

Understand, identify various customer issues, requirements and clarifications. Addressing them within a day.

Arresting the repeated issues arising with customers for documentations etc and working with other functions to arrive at agreed process.

Follow up with customers for TDS and various forms, followed by reminding letters to customers at regular frequency.

Visiting Customers visit for any pending issues. 

Reconciling the TDS certificate received with entries in oracle and passing the entries for differences if any and clear all customer reconciliations before month-close

Preparing Reconcillation of customer accounts and passing necessary entries and clearing customer recon before month-close

Timely recommending the write off bad debts and issuing credit notes where necessary.

Passing collection entries for cheques & NEFT in oracle system on daily basis.

Clearing unapplied receipt within 3 days, with the updates regarding application to customer, Account Manager and clearing all old items before each quarter

Assisting in Audit and Sending reminders for audit confirmation.

Timely reporting on receivables by weekly report and updating him on key receivables requested by him.

Providing data for Sales Incentives


about you

Good Communication Skills

Experience of Receivable Function

Experience of Oracle 11i


additional information

Ensure timely collection of receivables, and observe a process of follow up thru formal communication, escalations to senior management, Service Hold and legal recourse for outstandings beyond due date and ensuring AR Targets are met.

Send fortnightly/monthly outstanding to customers and managers and working with account managers to fasten the AR follow-up process.

Understand, identify various customer issues, requirements and clarifications. Addressing them within a day.

Arresting the repeated issues arising with customers for documentations etc and working with other functions to arrive at agreed process.

Follow up with customers for TDS and various forms, followed by reminding letters to customers at regular frequency.

Visiting Customers visit for any pending issues. 

Reconciling the TDS certificate received with entries in oracle and passing the entries for differences if any and clear all customer reconciliations before month-close

Preparing Reconcillation of customer accounts and passing necessary entries and clearing customer recon before month-close

Timely recommending the write off bad debts and issuing credit notes where necessary.

Passing collection entries for cheques & NEFT in oracle system on daily basis.

Clearing unapplied receipt within 3 days, with the updates regarding application to customer, Account Manager and clearing all old items before each quarter

Assisting in Audit and Sending reminders for audit confirmation.

Timely reporting on receivables by weekly report and updating him on key receivables requested by him.

Providing data for Sales Incentives


contract

Regular


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