Senior Site Reliability Engineer

2 months ago

Noida, India UnitedHealth Group Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together

Primary Responsibilities:

Defining and setting up best industry alert and monitoring practices across line of business and design/architect efficient monitoring dashboards on Splunk/Dynatrace /Grafana common for all applications/products across line of businessImprove operational tooling, frameworks, perform chaos engineering activitiesRespond to platform emergencies, alerts, and escalations from Customer SupportParticipating in 5-9 program and other peak season readiness initiatives and collaboration with application teams evaluating applications from resiliency, availability, and reliability perspectiveAct as a gatekeeper for changes rolling into productionEmbrace continuous learning of engineering practices to ensure industry best practices and technology adoption, including DevOps, Cloud and Agile thinkingImprove processes/runbooks and lead automation efforts of any manual items around support cutting down manual toilParticipate in on-call rotationComply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

Undergraduate degree or equivalent experienceOverall, 7+ years of experience in IT industry across entire SDLC5+ years of experience in integrating monitoring and alerting into cloud software solutions3+ years of coding experience with one or more of the follow languages Java, C#, C/C++, Go, Python, Perl, PowerShell or JavaScript with a willingness and ability to learn new ones2+ years of experience building and programmatically consuming REST APIsExperience planning and supporting 99.% availability against critical applications in productionProven work experience as a Site Reliability Engineer or similar roleMonitoring Knowledge - Dynatrace or Splunk,Python and SQL server, DB Solid understanding of engineering fundamentals: unit testing, performance testing, code reviews, telemetry, agile and DevOpsSolid understanding of: continuous integration / continuous delivery tools, serverless architecture, containerization, public / private cloud, application observability and/or messaging / stream architecture

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

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