Head - Products

Found in: Talent IN C2 - 2 weeks ago

Mumbai, India Standard Chartered Bank Full time

Roles and Responsibility

Product Management Ownership of the entire product suite consisting of Equities, Derivatives, PMS & Investment products, Fixed Income, Third Party Distribution Ensure design and development activities relating to new products and re-engineer existing products. Understand the underlying markets, latest trends and identify most appropriate product to broaden product offerings  Manage and develop the digital leg of the product portfolio  Assess and craft a digital strategy and execution roadmap for enterprise digitization and consumer facing digital Identify trends and insights, and optimize spend and performance based on the insights Benchmark current digital offerings, including web, mobile, social, digital marketing and data capture/utilization vs best-practices within and outside the asset management industry Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Evaluate emerging technologies; provide thought leadership and perspective for adoption where appropriate

Strategy

Manage strategic intent of the organization in terms of client acquisition, activation and digitalization  Management team engagement for preparing strategic presentation/notes for Group and Country Board Establishing the key metrics to accurately define the competencies and skills required for each role/ business unit within the organization along with mapping the individual performance to set-up the KPI framework.

Business

Ownership of entity revenue along with respective Business Heads To develop, maintain and grow revenue streams from product lines To drive revenue with establishment of sales/servicing channels for product lines offered by SCSI 

Processes

Understanding of Clients and the teams Deep understanding of clients' behaviour and need  Ensure analytics driven approach to acquire, activate and engage clients through physical and digital channels Good interpersonal skills with demonstrated abilities in networking with cross-functional teams  Problem solving supported by both in and out of the box thinking  Ensure service issues identified are managed appropriately across products.

People & Talent

Build team capable of ensuring delivery and managing products through: Coaching, guidance and management to ensure they deliver against the financial, non-financial and risk/control objectives Identifying and addressing the top issues/opportunities for performance improvement across the team Driving an environment of collaboration, both within the team, in-country to ensure issues are raised and resolved Developing succession plans  Adherence to the Group's values and culture 

Risk Management

To ensure compliance with Group Policies and Standards, local laws and regulations as well as all controls and procedures laid down by the entity 

Governance

Have strong knowledge of local regulations and initiatives of local industry bodies to ensure the business is ahead of the regulatory change Proactively engage business & functional partners / stakeholders to drive the origination product offering and sales discipline 

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.  Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the INDIA – CPBB – WM – SCSI - Products to achieve the outcomes set out in the Bank’s Conduct Principles. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

MD & CEO – SCSI Head, WM - SCB Head – Business Head – CFCC Head - Legal Head – Risk Head – Ops Head – IT COFO Global Product Heads: Equities Wealth Lending Exchange Traded Derivatives Exchange Traded Funds Mutual Funds Credit Products

Our Ideal Candidate

Post Graduate/MBA  12-15 years’ experience in BFSI industry (product/segment role preferred) Strong grasp on brokerage product management  Thorough understanding of Capital Markets & Trading Products and In-depth knowledge of Derivatives and Options Trading  Good knowledge of financial products with responsibilities for revenue, product development, process, systems and risk management.

Role Specific Technical Competencies

Products and Processes Market Knowledge (SIF) Regulatory Framework and Requirements (SIF) Manage Conduct Manage People Manage Risk

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