Security Officer

2 weeks ago


Ernakulam, India IBIS Full time
Job Description

  • Consistently offer professional, engaging and proactive guest service while supporting fellow colleagues
  • Regularly patrol all areas and buildings.
  • Manage presence of trespassers and unauthorized persons found on property.
  • Conduct security and baggage checks as required.
  • Monitor CCTV cameras and take all necessary actions to secure guests, colleagues.
  • Monitor and report any vehicle infractions occurring on the property including parking, speeding, dangerous driving, etc.
  • Promptly respond to any activated fire prevention devices, investigate causes and report findings.
  • Respond to guest and staff concerns, including first aid and casualty care in a prompt, caring and helpful manner.
  • Develop and maintain close and effective working relationships with all supporting departments.
  • Complete daily log of shift activities and provide appropriate sections to departments within the hotel for follow-up.
  • Follow and ensure compliance with all corporate, hotel and departmental policies and procedures.
  • Participate in hotel committees.
  • Perform any other duties, tasks, and assignments within your department as required

Qualifications

 

  • Excellent observation skills and attention to detail
  • Strong communication and interpersonal skills
  • Proficiency in operating security equipment and surveillance systems
  • Willingness to work flexible hours, including nights, weekends, and holidays
  • Familiarity with emergency response procedures
  • Basic computer skills for record-keeping and report writing



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