Manager - Retail Store Operations

6 months ago


Jalandhar, India Vodafone Idea Limited Full time

Role

Store Manager

Job Level/ Designation

M1

Function / Department

Retail

Location

Jalandhar

Job Purpose

Drive customer delight in every walk-in and Overall responsibility for activities at a store - spanning customer service, store-level sales and revenue targets across all products (voice – post-paid/ prepaid, data etc.) Execute marketing promotions, display and store experience schemes Comply to all HSW guidelines and impart knowledge about HSW

Key Result Areas/Accountabilities

Sales

Achieve TNPS & EQ. Deliver revenue targets for the store Increase revenue per footfall by aiding customers’ purchase decisions Driving sales of all products (Voice-Post-paid/ prepaid, data, VAS, handsets etc.) at a store Ensure and monitor quality of acquisition through the store

RoI

Achieve profitability (Return on investment) targets for the store Minimize losses from pilferage (wastage) and shrinkage (unidentified losses)

Customer Service

Manage higher retention and achieve customer satisfaction for walk-in customers

Store Management

Ensure adherence to store processes in terms of documentation and systems Ensure infrastructure / store upkeep Maintain availability of stock at the store while adhering to norms Ensure appropriate product placement & displays at store

Core Competencies, Knowledge, Experience

Good communication skills

Awareness on technology advancements & new digital product knowledge

Continuous Learning & Empowering Talent

Building Team Commitment

Leads Decision Making & Delivering Results

Products, Services and Technology Knowledge - Consumer

Sales Planning and Forecasting

Problem Solving

Must have technical / professional qualifications

• Essential : Graduation - Regular

• Desired : post - graduation in business management/MBA

• work ex: 1 - 4 years

• Experience of retail store and customer relationship management

• Revenue Target achievement and cost management.



  • Jalandhar, Punjab, India Naukripay Full time

    Naukripay is a retail company seeking a Retail Store Supervisor to manage the day-to-day operations of our store. The successful candidate will be responsible for maintaining high standards of customer service, ensuring efficient inventory management, and overseeing the overall appearance of the store.The ideal candidate will have excellent communication and...

  • Store manager

    3 months ago


    Jalandhar, India Reliance Retail Full time

    Job PurposeManages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.Education QualificationsGraduation/ Post GraduationKey ResponsibilitiesSet store sales plans and quotas aligned with business objectives.Maintain Gross Margin, SOH,...

  • Retail Store Executive

    4 months ago


    Jalandhar, Punjab, India Nearby Business Pvt. Ltd. Full time

    1. *Store Maintenance:* Ensure the store is clean and well-maintained, coordinating with cleaning staff and handling minor repairs. 2. *Target Communication:* Convey sales targets and performance goals to the sales team, motivating them to achieve and exceed expectations. 3. *Visual Merchandising:* Oversee the visual presentation of the store, ensuring...


  • Jalandhar, Punjab, India Naukripay Full time

    About NaukripayWe are a dynamic retail company committed to delivering exceptional customer experiences. Our team is passionate about providing top-notch services and ensuring our customers have a pleasant shopping experience.Job Title: Retail Operations CoordinatorEstimated Salary: $45,000 - $65,000 per yearAbout the RoleAs a Retail Operations Coordinator...

  • Store

    4 weeks ago


    Jalandhar, India Naukripay Full time

    Store jobs vary depending on the role, but generally involve customer service, inventory management, and maintaining the store: Store associateResponsible for cleaning, organizing, and restocking merchandise, as well as advising customers on products and services. They may also perform inventory counts and other administrative tasks. Store clerkResponsible...

  • Store

    4 weeks ago


    Jalandhar, India Naukripay Full time

    Job DescriptionStore jobs vary depending on the role, but generally involve customer service, inventory management, and maintaining the store: Store associateResponsible for cleaning, organizing, and restocking merchandise, as well as advising customers on products and services. They may also perform inventory counts and other administrative tasks. Store...

  • Retail Associate

    4 weeks ago


    Jalandhar, India adidas Full time

    Job Title- Retail AssociatePURPOSE & IMPACT ON ORGANIZATION:· Contribute to meeting or exceeding store sales and profit targets by:· Passionately inspiring consumer loyalty to the brand· Effectively serving and selling to customers· Diligently executing store operationsKEY RESPONSIBILITIES:· Be aware of store sales and KPI targets, as well as individual...

  • Store In-charge

    2 weeks ago


    Jalandhar, Punjab, India Glory Foods Full time

    **Job Title**: Store Incharge/Supervisor (FMCG) **Experience Required**: 0-3 Years (Freshers Welcome) **Salary**: ₹14,000 - ₹18,000 per month **Working Hours**: 9:00 AM - 7:00 PM (Monday to Saturday) **Location**: Jalandhar We are looking for enthusiastic, motivated, and responsible individuals to join our team as **Store Incharge/Supervisor** in the...

  • Store Executive

    6 months ago


    Jalandhar, India WIZE ENTERPRISE Full time

    **Store Executive Job Description Template**: We are looking for a professional and customer service-oriented store executive to oversee daily operations at our store. As the store executive, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels,...

  • Area Sales Executive

    3 months ago


    Jalandhar, India Reliance Retail Full time

    Company OverviewReliance Retail is India's largest, fastest-growing, and most profitable retailer with a diversified omni-channel presence through integrated store concepts, digital, and new commerce platforms. Founded in 2006 to revolutionize Indian retail, we offer superior quality products, unmatched shopping experiences, and an outstanding value...

  • Retail Associate

    3 weeks ago


    Jalandhar, Punjab, India adidas Full time

    Job Title - Retail Associate PURPOSE & IMPACT ON ORGANIZATION: - Contribute to meeting or exceeding store sales and profit targets by: - Passionately inspiring consumer loyalty to the brand - Effectively serving and selling to customers - Diligently executing store operations - KEY RESPONSIBILITIES: - Be aware of store sales and KPI targets, as well as...

  • Retail Sales Assistant

    6 months ago


    Jalandhar, India Wize Enterprises Pvt Full time

    **Retail Sales Associate Job Description Template** We are looking for a friendly and customer service-oriented Retail Sales Associate to work in our store. The retail sales associate is responsible for welcoming customers, answering any queries about the stock, and helping customers ring up their purchases. To be successful as a retail sales associate you...

  • Retail Sales Executive

    3 months ago


    Jalandhar District, Punjab, India Nearby Business Pvt. Ltd. Full time

    1. *Store Maintenance:* Ensure the store is clean and well-maintained, coordinating with cleaning staff and handling minor repairs. 2. *Target Communication:* Convey sales targets and performance goals to the sales team, motivating them to achieve and exceed expectations. 3. *Visual Merchandising:* Oversee the visual presentation of the store, ensuring...

  • Retail Sales Associate

    6 months ago


    Jalandhar, India Chefs Marche Full time

    Chefs Marche is a one stop shop for all baking raw material supplies and baking tools and has 2 stores in Jalandhar. We are looking for female sales coordinator who is smarty and sassy and has excellent communication skills. Must have a strong command on spoken english language and written english as well. 1. Handling customer queries and stores sales 2....

  • Store executive

    1 month ago


    Jalandhar, India Naukripay Full time

    store incharge, also known as a store manager, is responsible for the day-to-day operations of a store. Their duties include:  Customer service: Providing exceptional customer service and addressing complaints in a timely manner  Store environment: Maintaining a clean, safe, and welcoming store environment that complies with health and safety...

  • Store incharge

    4 weeks ago


    Jalandhar, India Naukripay Full time

    Store jobs vary depending on the role, but generally involve customer service, maintaining the store, and inventory management: Store associateClean the store, organize merchandise, and help customers find products. They also advise customers, perform inventory counts, and complete administrative tasks. Store clerkGreet customers, help them select...

  • Store executive

    1 month ago


    Jalandhar, India Naukripay Full time

    Job Descriptionstore incharge, also known as a store manager, is responsible for the day-to-day operations of a store. Their duties include:  Customer service: Providing exceptional customer service and addressing complaints in a timely manner  Store environment: Maintaining a clean, safe, and welcoming store environment that complies with health and...

  • Store incharge

    4 weeks ago


    Jalandhar, India Naukripay Full time

    Job DescriptionStore jobs vary depending on the role, but generally involve customer service, maintaining the store, and inventory management: Store associateClean the store, organize merchandise, and help customers find products. They also advise customers, perform inventory counts, and complete administrative tasks. Store clerkGreet customers, help them...


  • Jalandhar, Punjab, India Naukripay Full time

    Job OverviewRetail Sales Strategists play a pivotal role in ensuring product availability at the right time and place to maximize sales and profits. In this position, you will be responsible for analyzing data to identify trends, potential risks, and opportunities. Your expertise will also be utilized to analyze bestsellers, guaranteeing they reach their...

  • Store Assistant

    2 months ago


    Jalandhar, Punjab, India Friends box factory pvt Ltd Full time

    need a male person. must be knowledge of computer and store work. who handle all the inventory and incoming and outgoing from store. and must be experience of store 2-3 years Pay: ₹9,685.00 - ₹15,521.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Morning shift Supplemental Pay: - Overtime pay **Experience**: - Retail sales: 1...