Customer Service Admin

3 weeks ago

Gurugram, India Agilent Full time

Description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve the world around us. Information about Agilent is available at .

We are looking for a proactive and motivated Customer Service Representative who will be a part of a fast paced, diverse work environment where you take ownership of your work while collaborating closely with internal and external customers. In this job you will work with customer based India while working with an internal team spread across the globe. This is a sophisticated job that requires excellent communication and organization skills. Your primary responsibility will be crafting sales quotes/booking Trade orders in SAP ECC/ liaison with internal teams to answer customer queries, you will be encouraged to take appropriate ownership to resolve issues throughout the quote to cash cycle. A clear set of priorities and expectations for the job and the company provide a framework for you to innovate new ways of meeting customer needs.

Qualifications

May require some higher education or specialized training/certification, or equivalent combination of education and experience.

Typically minimum of 3 years validated experience for entry to this level.

Job Details

1. Responsible for Order management activities including order booking. Be part of Agilent's sales and support Quote to cash cycle

2. Responsible for communicating with customers, sales and/or internal partners

3. Sound approach with logical reasoning and adhering to compliance and guidelines
4. Requires complete understanding of general and technical aspects of job

5. Respond to and /or provide assistance to internal customers in areas such as product order fulfillment processes, quote generation, product changes or returns, accounts receivable collections

Qualifications

Desired Behavioral and Technical Skills

1. Should have knowledge of working on SAP ECC
2. Handle Order Management activities with accuracy.

3. Good analytical skills and responsiveness vital to ensure good service.

4. Good knowledge of MS Office

5. Required to tackle complex administrative and technical problems requiring breadth/depth of customer service knowledge.

6. Evaluate customer service assignments and resolve actions required.

7. Strong verbal and written communication

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.


Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required

No

Schedule

Schedule:Full time

Shift

Day

Duration

No End Date

Job Function

Customer Service

  • Microsoft Dynamics Admin

    3 weeks ago

    Gurugram, Haryana, India WNS Global Service Pvt. Ltd Full time

    Hi Connection, we are hiring for Microsoft D365 System Administrator/Dynamics 365 Admin. Summary: - Dynamics 356 Administration, Customization, and Configuration. - Liaise with internal stakeholders for enhancements. - Address service requests and incidents. **Responsibilities**: - Administer D365 environment. - Manage user access and security. - Develop...

  • Customer Service Associate

    3 weeks ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Fresher and experience both can apply International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Associate

    2 weeks ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Associate

    1 week ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required Sales/Tele sales experience will be considered International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F...

  • Customer Service Associate

    3 weeks ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Representative

    3 weeks ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-30k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Representative

    2 weeks ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-30k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Admin

    2 weeks ago

    Manesar, Gurugram, Haryana, India Agilent Technologies Inc. Full time

    We are looking for a proactive and motivated Customer Service Representative who will be a part of a fast paced, diverse work environment where you take ownership of your work while collaborating closely with internal and external customers. In this job you will work with customer based India while working with an internal team spread across the globe. This...

  • Customer Service Admin Career

    4 weeks ago

    Gurugram, India Agilent Full time

    Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve...

  • Customer Service Admin Career

    4 weeks ago

    Gurugram, India Agilent Full time

    Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve...

  • Customer Service Admin Career

    3 weeks ago

    Gurugram, India Agilent Full time

    Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve...

  • Customer Service Admin

    4 weeks ago

    Gurugram, India Agilent Full time

    Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve...

  • Customer Service Admin

    3 weeks ago

    Gurugram, India Agilent Full time

    Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve...

  • Siebel Admin

    2 months ago

    Gurugram, Haryana, India Oracle Full time

    As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

  • Customer Service Executive

    1 week ago

    Gurugram, Haryana, India ManpowerGroup Service Pvt Ltd Full time

    Ensure wing to wing resolution of customer escalations with utmost accuracy and deliver best service within timelines Case Resolution and Root Cause Analysis. Ensure Process TAT are metLiaison with stake holders for the deviations, Service NosAnalyze Repeat escalation & Eliminate repeated errors made by agent by working closely with Quality and training...

  • Parking Admin Assistant

    2 weeks ago

    Gurugram, Haryana, India IPA INDUS PARKING SERVICES PRIVATE LIMITED Full time

    The **Parking Administrative Assistant** plays a crucial role in supporting the smooth operation of parking facilities and services. This position involves providing administrative support to the team, assisting customers with inquiries and concerns, and ensuring efficient coordination of parking-related activities. The Parking Administrative Assistant...

  • Sr Admin Executive

    1 week ago

    gurugram, India Egon Zehnder Full time

    Role s & Responsibilities:• Overseeing domestic and international travel for employees (Flight tickets, hotel booking, cab, boking travel insurance, forex per diem etc.) • Handling management of operations meetings, team offsites and annual events for KCI • Performing critical admin tasks such as processing of vendor Invoices, ordering workplace...

  • Sr Admin Executive

    2 months ago

    Gurugram, India Egon Zehnder Full time

    Role s & Responsibilities:• Overseeing domestic and international travel for employees (Flight tickets, hotel booking, cab, boking travel insurance, forex per diem etc.)• Handling management of operations meetings, team offsites and annual events for KCI• Performing critical admin tasks such as processing of vendor Invoices, ordering workplace...

  • Sr Admin Executive

    3 weeks ago

    Gurugram, India Egon Zehnder Full time

    Role s & Responsibilities:• Overseeing domestic and international travel for employees (Flight tickets, hotel booking, cab, boking travel insurance, forex per diem etc.)• Handling management of operations meetings, team offsites and annual events for KCI• Performing critical admin tasks such as processing of vendor Invoices, ordering workplace...

  • Parking Admin Executive

    2 weeks ago

    Gurugram, Haryana, India IPA INDUS PARKING SERVICES PRIVATE LIMITED Full time

    The **Parking Administrative Assistant** plays a crucial role in supporting the smooth operation of parking facilities and services. This position involves providing administrative support to the team, assisting customers with inquiries and concerns, and ensuring efficient coordination of parking-related activities. The Parking Administrative Assistant...