Specialist - System Management

4 weeks ago

Pune, India LTIMindtree Full time

Specialist - System Management

Job Req Id: 1269155

Primary Skills

• Tanium Administrator

Secondary Skills

• SCCM

• Experience in Managing and maintaining several Tanium Tenants and the deployment of the licensed technologies

• Should have experience in Monitoring the Discovery, OS and Software Patching, re-run as necessary, process patch requests, and proactively identify problems

• Work across all functional areas of the company to reproduce and resolve customer issues, achieving high levels of customer satisfaction

• Engage vendors, technical support teams, development teams, and technology teams to provide the best technical solution for each project

• Collaborate with peers on routine operational metric reporting of key process indicators

• Be a responsive and helpful engagement point for technology teams attempting to resolve their patching and security requirements

• Collaborate with external partners and vendors to maintain and optimize our platforms and ensure they align with our security standards

• Review system performance and efficiency; conduct bottleneck evaluation to identify performance issues and make data-driven recommendations for improvement

• Perform activities related to install, configuration, and management of traditional and cloud patching as it relates to Tanium, Azure, AWS and VMware Platforms

• Interact with company personnel at all levels and across all business units to comprehend business imperatives; strong customer / client focus, with the ability to manage expectations appropriately, to provide a superior experience and build long-term relationships

• Collaborate with the team and stakeholders to provide and acquire information and to build consensus regarding project direction.

• Experience in SCCM and Tanium tool Application model

• MS patching Patching via Tanium tool Vulnerability management Deploying KBs via Tanium

• Knowledge of multiple modules in Tanium

• Troubleshooting client logs for application deployments Application 2012 model features and configuration Reporting using SCCM Creating queries in SCCM Provide mentoring and coaching to team members

• Responsible for writing and maintaining procedural and design documentation

• Analyze optimize and integrate applications and services Tier III support with in depth knowledge of desktop application troubleshooting

• Leads research and develop new technology tools and scripts to support desktop computing and the end user desktop experience

• Extensive hands on experience automating processes through scripting using VBScript PowerShell and batch scripting and thorough understanding of Active Directory including replication GPO and DNS

Must have skills :

• Should have total 3- 5 years of relevant work experience

• Hands-on and management experience specific endpoint security tools: Tanium.

• Professional experience as a Security Engineer, Infrastructure Engineer or Network Engineer; familiarity with at least one other discipline, and interest in growing in the remaining disciplines

• Experience monitoring and patching a broad array of Windows/Mac/Linux endpoints including third party software, configurations and troubleshooting.

• Experience monitoring the operational/performance status of networks communications to/from endpoints as well as troubleshooting.

• Experience with operating system command-line utilities as well as PowerShell, VBScript, Shell Scripting and or Python.

• Experience working as part of a collaborative, cross-functional, modern engineering team.

• Hands-on and management experience specific endpoint security and patching tools.

• Experience with physical/virtual infrastructure, network, or security troubleshooting and remediation.

• Experience installing, patching and upgrading applications and performing system maintenance.

• Experience on delivering a service and providing recommendations on Strategy and process design for continuous enhancement and deliverability.

• Experience with ITIL best practices with Incident, Problem, Release, and Change Management with

Min Salary: Max Salary:


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