Program Manager, Lead Central, IN Sales Excellence

3 weeks ago

Bengaluru, India ASSPL - Karnataka Full time
Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic? If yes, this opportunity will appeal to you.
Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian Sellers and offer them services which will scale their business. See www.amazonservices.com for services offered in US & www.services.amazon.in for product details in India.

Lead Central (LC) is a strategic product & program initiative to provide high quality seller/partner leads to the appropriate sales teams to improve their productivity and launch customer desired brands/sellers on A.in. As Program Manager – Lead Central, Sales Excellence, you will scale up Lead Central program that identifies and sources Brand Owners / Brand aligned Distributors lead pool to acquire high value seller profile at launch across the managed sales org. You will be responsible for defining program roadmaps and will have to use your ability to think strategically. Using your know-how (including systems, processes and KPI management), deep understanding of Amazon tools and technical
capabilities, you will drive engagement and interactions at the senior leadership/partner level of external partners as well.

The ideal candidate will have sales/program manager experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external partners. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations.

Role and Responsibilities:

- Identify sales team pain points related to high value lead generation
- Identify lead sources to generate high value leads for sales teams
- Work with internal stakeholder teams and external partners to generate leads at scale
- Audit generated leads to ensure adherence to quality standards
- Co-ordinate with internal stakeholders/leaders ; to improve efficiency in lead consumption and conversion
- Deep Dive, Track and monitor resolution of key program interventions

- Working Knowledge of SQL, Salesforce would be required - Ability to understand and write basic queries in SQL, Ability to understand & pull reports from Salesforce
- Prior experience of working with external partner teams to drive program objectives would be a plus

Key job responsibilities
Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic? If yes, this opportunity will appeal to you.
Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian Sellers and offer them services which will scale their business. See www.amazonservices.com for services offered in US & www.services.amazon.in for product details in India.

Lead Central (LC) is a strategic product & program initiative to provide high quality seller/partner leads to the appropriate sales teams to improve their productivity and launch customer desired brands/sellers on A.in.

As Program Manager – Lead Central, Sales Excellence, you will scale up Lead Central program that identifies and sources Brand Owners / Brand aligned Distributors lead pool to acquire high value seller profile at launch across the managed sales org. You will be responsible for defining program roadmaps and will have to use your ability to think strategically. Using your know-how (including systems, processes and KPI management), deep understanding of Amazon tools and technical
capabilities, you will drive engagement and interactions at the senior leadership/partner level of external partners as well.

The ideal candidate will have sales/program manager experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external partners. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations.

Role and Responsibilities:
- Working Knowledge of SQL, Salesforce would be a required - Ability to understand and write basic queries in SQL, Ability to understand & pull reports from Salesforce
- Prior experience of working with external partner teams to drive program objectives would be a plus
- Identify sales team pain points related to high value lead generation
- Identify lead sources to generate high value leads for sales teams
- Work with internal stakeholder teams and external partners to generate leads at scale
- Audit generated leads to ensure adherence to quality standards
- Co-ordinate with internal stakeholders/leaders ; to improve efficiency in lead consumption and conversion
- Deep Dive, Track and monitor resolution of key program interventions

We are open to hiring candidates to work out of one of the following locations:

Bengaluru, KA, IND

BASIC QUALIFICATIONS

- 2+ years of sales experience
- Experience analyzing data and best practices to assess performance drivers

PREFERRED QUALIFICATIONS

- Experience meeting revenue targets and quotas
- Experience in e-commerce
- Experience working in a fast-paced and highly cross-functional organization

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