Front Office Associates

4 weeks ago


Bengaluru, India OCRHL Full time
Evolve Back Resorts is a chainof luxury resorts known for offering immersive and highendexperiences in India. Formerly known as Orange County Resorts theyrebranded to Evolve Back Resorts to reflect their commitment toevolving the concept of luxuryhospitality.
Overview:Asa frontline office associate you will be the first point of contactfor visitors clients and callers ensuring a positive andprofessional experience. Your role is pivotal in maintaining theefficient functioning of the office and delivering exceptionalservice to allstakeholders.
KeyResponsibilities:
  1. Receptionand CustomerService:
  • Greetand assist visitors clients and employees in a courteous andprofessional manner.
  • Manage incoming callsdirecting them to the appropriate person ordepartment.
  • Respond to inquiries promptlyproviding accurate information or directing queries to the relevantstaff.
2.AdministrativeSupport:
  • Handleadministrative tasks such as sorting mail managing schedules andcoordinating appointments.
  • Maintain officesupplies inventory and place orders asneeded.
  • Assist with basic clerical dutiesincluding data entry filing and organizingdocuments.
3.FacilitiesCoordination:
  • Monitorand maintain the reception area ensuring it remains tidy andpresentable.
  • Coordinate with maintenance andcleaning staff to address office upkeep andcleanliness.
Attributes:
  • Exceptionalinterpersonal skills and a friendlydemeanor.
  • Attention to detail and accuracy inhandling tasks.
  • Ability to remain calm andcomposed in fastpaced or challengingsituations.
  • Professionalism and acustomercentric approach toservice.
Benefits:
  • Competitivesalary and benefits package.
  • Opportunities forcareer growth and development.
  • A supportive andcollaborative workenvironment.

msexcel,commucation skills,interpersonalskills



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