Process Developer, Finance Credit Controller

4 weeks ago

Noida, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
 
Inviting applications for the role of Process Developer, Finance Credit Controller
In this role, you will support the Credit Risk Team in the management of premium debt due to client. Through the monitoring, collection of premiums and account review look to reduce the premium debtor position with any intermediary to client.

Responsibilities
• Collection and Accounting of Due Debt
• Through collation and capture of all due premium debt, effect the effective collection of all unpaid premium debt. In doing so identify any cleansing issues and liaise with underwriting teams to resolve them accordingly. Ensure the collection of all due debt through processes that are in accordance with client established collection and escalation guidelines. Ensuring effective allocation / accounting of all debt / cash received. 
•
• Broker and Cover holder Onboarding/Financial Assessments
• As required to manage the broker financial assessment and TOBA management for new and existing onshore brokers and cover holders. 
•
• Process Improvement
• Through the full understanding of: Business processes, system use and data capture work across the team to help improve debt collection and reporting. Monitoring the items identified for review to ensure that they are promptly resolved, recommending changes to processes which will mitigate recurrence.
•
• Debt Monitoring/Analysis
• To monitor account specific debt cycles highlighting to the Credit Risk Manager & team of potential issues, deviances, or fluctuations in cycles. Thus, assisting in the management of credit risk to client
•
• Reporting
• To report actual debt / unallocated cash levels / future collectables, with trend analysis results issued across the team and established communication routes.
•
• Relationship Management
• Maintain regular communication with internal customers both to track and report progress and to escalate issues. Represent client professionally to external intermediaries whether by face to face, phone, or e-mail communication.
•
• Project Work
• To assist as designated to Credit Risk related projects.
• The Operating Environment and Context of the Job
• To be fully effective in this role you will have a good base knowledge of London, UK and AISE market practices including broker, bureau, and Managing Agency perspectives. Having effective communication and prioritization skills will enable you to ensure that credit risk debt is monitored, chased, and communicated across the team and group. Although not under strict time constraints there are "busy" periods, and these should become part of the debt trend process.
• Ensuring debt levels and risk are minimized will assist in all client business processes.
Qualifications we seek in you
Minimum Qualifications / Skills
• Degree in Finance (B. Com), or equivalent to Finance 
• Experience in the financial sector, preferably in an insurance company
• Relevant years' experience in OTC - Accounts Receivables

Preferred Qualifications/ Skills
• Effective communication skills
• Good analytical skills
• Structured / controlled approach
• Attention to detail.
• Good Excel skills
• Stakeholder management
• Initiative / proactive
• Willingness to challenge and assimilate information

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