REF37231F - Senior Consultant - Dgtl. Trnf (Insurance)

1 month ago


Visakhapatnam, India WNS Global Services Full time
Job Description

- Identify process improvement opportunities- Responsible to deliver benefit as per contractual productivity agreement with the client- Delivery of Digital Transformation and Continuous Improvement initiatives as per the Transformation roadmap- Build curated, market leading transformation solutions for the client working with cross-functional teams (internal and external)- Adherence to internal protocol around project identification, execution etc. through design thinking workshops, due-diligence, re-imagining customer journeys, blueprinting activities etc. keeping in mind customer effort reduction, improving straight through processing etc.- Team/people management, talent development- Excel in developing strong stakeholder dialogue, across all levels (both WNS and client)


Qualifications

- Minimum academic qualification: College Graduates (15 Years) basis our specific role requirement- System working knowledge required: Basic Computer Knowledge (Citrix, ADUC, Windows OS, basic internet, and web-based applications)- Language proficiency (English) - Good/ Excellent- Should possess good analytical skills, communication, and negotiation skills.- Excellent knowledge of Excel, Word, Power point & Minitab.- Certified Blackbelt- Project management and design thinking practioner- P&C Insurance experience- Experience in managing design thinking workshops to re-imagine customer journeys, future operating model, best in-class practices - Action and results oriented, self-driven person with high energy level, analytical and structured, quality focused and adaptable- Flexible and capable of domestic and international travel





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