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Service Engineer
6 months ago
Location:Ahmedabad/Sanand/Gujarat
Roles&Responsibilities:
Responsible for all activities related to Testing& Service Department. Responsiblefor inhouse & customer end servicecalls. Submit on time Test certificate& check sheet to design / customer.Review the Hydraulic circuit Part list & GA drawing inadvance & submit Test protocol to Application&Customer.Maintain Quality Level of Hydraulic Power unit Manifold block andall manufactured items. follow Work Process& Maintain effectiveness for Testing & ServiceDepartment. Inter Departmental communication& CoOrdination (Query testing & service feedbacketc) Visit customer site for service call /commissioning. Submit Root cause to customer& HOD for each service call. Submitservice report with root cause analysis.Arrange requisition slip for service requirement &dispatch. Provide best effort to providecustomer service & resolve problem with properprocess. Organize special material / productrequirements for projects. Work on inventorycontrol & reduction topic. SupportTeam Leader in standardization process for future strategicapproach. Support management in creating theworkplace Great Place to Work. Prepare& update ISO documents and face ISO or Customer Auditwheneverrequire.
customerend products,commissioning,hydraulic power packs,servicing,fieldservice,service engineering,power units,hydraulicsystems,testing,customer service