Accounts Receivable Specialist
4 weeks ago
Position Title: Accounts Receivable Representative
Department: 40620 Reports To: Senior Manager of Accounts Receivable
FLSA: Non-exempt Job Family: Administrative
EEOC: 5 - Administrative Support Workers
Position Summary: The Accounts Receivable Representative will work within the accounting team to manage the efficient, timely and accurate payment of receivable balances from customers. This role will reside with the accounting team in India, but it will support the accounting teams in the US and the UK.
Essential Job Functions:
Collect payment of delinquent balances using phone and emailResponsible for daily communication, prioritization and follow up on diverse customer accountsMaintain regular, collection-based communication with customers. Identify high risk accounts. Communicate potential risk and escalates to leadership appropriatelyInvestigate and resolve customer billing inquiries working with internal departments and system resourcesEnsure established procedures are followed; reconcile accounts as neededPrepare and process credit and debit adjustmentsCreate manual invoices as necessary to correct billing anomalies for prompt paymentMaintain up-to-date billing system and electronic invoicing contactsFollow up on refund or payment allocation of duplicate and over payments, credit and return credit adjustmentsCarry out billing, collection and reporting activities according to specific deadlinesManage regular communication via chat, emails, or calls with Parent company teams in the US & UKEducation and Experience:
Proficient level of knowledge in ExcelAbility to work in a fast-paced environmentAbility to work on multiple projects simultaneouslyStrong communication (written, verbal and listening) skillsStrong customer service and problem-solving skillsStrong attention to detail and able to consistently and timely produce quality, accurate workAbility to work independently, and to work in a collaborative, team environmentExperience in a larger business/corporate environmentGraduate with B.com preferred-
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