Collections Specialist
3 weeks ago
Work Location: Bangalore
Experience – 5-8 years
Responsibilities
· Own a portfolio of customer accounts having strategic and large revenue impact on the organization.
· Monitor accounts to identify outstanding receivables.
· Investigate historical data for each account.
· Constant follow-up and meetings with clients ensure timely collections.
· Involve Management/legal team in cases where account receivables are delayed beyond standard timelines.
· Resolve billing and customer credit issues with the help of Management.
· Update account status records and collection efforts.
Report on collection activity and accounts receivable status during the review meetings with Management.
Required Knowledge/Skills, Education, and Experience
· Any graduate or postgraduate from a reputed university.
· Proven experience of at least 5 years as a Collection Specialist or similar role.
· Knowledge of billing procedures and collection techniques.
· Familiarity with laws related to debt collection.
· Working knowledge of MS Office and dashboards, CRM and accounting tools
· Comfortable working with targets.
· Excellent communication skills (written and oral) with skilled in negotiation and Problem-solving abilities.
· Willingness to take on new challenges, explore new ideas and be flexible with changing priorities.
· Should have proven prior experience of thriving in high-pressure environments and delivering critical projects on time and to good quality.
Benefits:
5 days’ work week.
American MNC culture
Attractive Compensation & Benefits structure and Sales Incentive
Overseas annual team outings
Possibility of being placed in different regions where the Company has a direct presence (Singapore, India, Dubai, USA)
Engagement & Recreation, Continuing Education budget.
Being a part of one of the world’s leading Climate Tech companies & working with a team of 200 passionate disruptors.
Diversity & Inclusion
Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent, that is highly engaged and eager to innovate.
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