Telecallers

Found in: Talent IN C2 - 3 weeks ago


Noida, India INNOVISION Limited Full time

Job title: Telecallers

Location: Noida

Qualification: Graduate

Salary : 20k-25k


Job Overview


We are hiring experienced Telecallers to join our team. As a Telecaller, you will be responsible for making outbound calls to potential customers, providing information about our products or services, and closing sales over the phone. This is a full-time position based in Noida, Uttar Pradesh, India. The ideal candidate should have 0 to 3 years of experience in a similar role.


Qualifications and Skills


  • 0 to 3 years of experience as a Telecaller or in a similar role
  • Excellent communication skills in English and Hindi
  • Strong persuasion skills to effectively convince potential customers
  • Active listening skills to understand customer needs
  • Customer service orientation and ability to build rapport with customers
  • Problem-solving skills to address customer concerns
  • Patience and ability to handle rejection
  • Time management skills to meet targets and deadlines


Roles and Responsibilities


  • Make outbound calls to potential customers and introduce our products or services
  • Maintain a high level of product knowledge to answer customer queries
  • Follow up on leads and schedule appointments for sales representatives
  • Close sales and achieve monthly targets
  • Build and maintain a strong customer database
  • Handle customer complaints and provide appropriate solutions
  • Collaborate with the sales team to identify new opportunities






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