Telecallers
Found in: Talent IN C2 - 3 weeks ago
Job title: Telecallers
Location: Noida
Qualification: Graduate
Salary : 20k-25k
Job Overview
We are hiring experienced Telecallers to join our team. As a Telecaller, you will be responsible for making outbound calls to potential customers, providing information about our products or services, and closing sales over the phone. This is a full-time position based in Noida, Uttar Pradesh, India. The ideal candidate should have 0 to 3 years of experience in a similar role.
Qualifications and Skills
- 0 to 3 years of experience as a Telecaller or in a similar role
- Excellent communication skills in English and Hindi
- Strong persuasion skills to effectively convince potential customers
- Active listening skills to understand customer needs
- Customer service orientation and ability to build rapport with customers
- Problem-solving skills to address customer concerns
- Patience and ability to handle rejection
- Time management skills to meet targets and deadlines
Roles and Responsibilities
- Make outbound calls to potential customers and introduce our products or services
- Maintain a high level of product knowledge to answer customer queries
- Follow up on leads and schedule appointments for sales representatives
- Close sales and achieve monthly targets
- Build and maintain a strong customer database
- Handle customer complaints and provide appropriate solutions
- Collaborate with the sales team to identify new opportunities
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