Specialist, Design Workflow

4 weeks ago

Gurugram, India JLL Full time

Job Description

:

As a Specialist - Design Workflow at JLL, you will be responsible for executing and optimizing design processes, ensuring seamless collaboration, and delivering exceptional client experiences. You will be the go-to person for operational support on Workfront and will be actively involved in project coordination, stakeholder management, and resource allocation. With your strong communication skills and commercial mindset, you will play a vital role in meeting business goals and driving success within the JBS Pursuits design team.

Coordination and Collaboration

Create project-specific MS Teams groups within a TAT (Turnaround Time) of 2 hours to enable swift coordination between stakeholders and designers. Streamline processes and optimize workflows to enhance collaboration on Workfront. Foster day-to-day relationships, build trust, and deliver an exceptional client experience.

Project Management

Manage project timelines and prioritize tasks, ensuring projects are executed and delivered within agreed-upon timelines. Track deadlines, negotiate with stakeholders, and handle prioritization effectively. Monitor team availability and capacity, understanding the status of each project. Help organise team learning and development sessions with APAC Pursuits Design Lead

Reporting and Communication

Work closely with stakeholders to understand their design requirements and objectives, provide regular updates to the stakeholders, ensuring effective communication and collaboration throughout the design and workflow process Managing operations requires visibility into the overall workflow across the teams. Generate weekly reports of upcoming projects in the pipeline, sharing them with stakeholders at the start of each week Offer strategic recommendations based on a comprehensive understanding of business goals in the monthly & quarterly reports. Sending feedback forms to stakeholders upon completion of projects, and analysing the feedbacks quarterly and sharing the findings with the APAC Pursuits Design Lead for improvements and suggestions

Stakeholder Management

Act as the first point of contact for operational requirements related to Workfront. Troubleshoot and find workaround solutions, ensuring effective communication with stakeholders. Protect the design team's workload by managing competing requests for design time.

Relationship Building

Nurture client-facing relationships with in-country Pursuit Leads, understanding their expectations and needs. Proactively engage in monthly catch-ups to offer insights, strengthen partnerships, and identify opportunities for improvement.

Sounds like you? To apply, you need to have:

Bachelor's degree in a relevant field. Previous experience in a similar role, with expertise in workflow coordination and operational support. Proficiency in Microsoft Suite, including Word, Excel, and PowerPoint. Proven ability to manage multiple tasks, prioritize effectively, and meet deadlines. Excellent written and verbal communication skills, with the ability to deliver clear and concise messages. Strong stakeholder management and problem-solving skills. Commercial mindset and strong business understanding to allocate resources strategically. Ability to build and maintain professional relationships with clients and internal stakeholders. Understanding of design process and previous working experience with designers is a plus

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

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