Disaster Recovery Support Engineer

4 months ago

Chennai, India Temenos Full time

THE ROLE

Support Engineer will beresponsible for Production support on any critical DB issues, DB backup, Restore and Disaster recovery.

OPPORTUNITES You will responsible for good understanding of various features pertaining to latest versions Microsoft SQL servers, Azure or AWS Cloud Solutions. You will be responsible for good understanding of cloud database architecture and preferably Microsoft azure. Understand the ticket logged details. Validate the completeness of information provided and if required, collect further information from Cloud Environments. You will be responsible to Use the collected information to analyze the problem. You will Provide Production support on any critical DB issues, DB backup, Restore and Disaster recovery. You will Evaluate and analyze custom SQL server programs/T-SQLs for high performance issues. You will be responsible for good understanding of advance SQL server concepts (Performance Tuning, Larger subqueries, JOINS, PerfMon tooling) You will Analyze and tune queries based on CPU, I/O & throughput utilization and implement best practices recommended by SQL server for improved performance. You will be responsible for tuning T-SQL queries using SQL server profiler, Execution Plan, Performance Monitor, DBCC Commands, Database Tuning Advisor, You will be Responsible for Index Fragmentation techniques to improve the database performance and ensure high availability. You will Participate in document improvement in the SQL level metrics CPU, I/O requests, throughput, Files and File-groups to a desirable level. You will report trace files comparison for the required parameters before and after the optimization for the improvement of statistics. You will analyze trace files, identify problem queries, I/O, Waits, Correlated sub queries and Parameters validation. You will tune the queries and use Materialized or temp tables if required, Re-write the logic for better performance if required. You will be responsible for Replacing Correlated sub queries, reducing Loop Overhead for DML Statements and Queries. You will Write Computation-Intensive Programs in T-SQL to Monitor DB Performance and IO. You will Automate the operations activity based on the requirements from OPS team.
SKILLS BE/ BTec/ MCA graduate with 2+ relevant SQL server DBA experience. Should be able to deliver 24 X 7 support to our global customer base in cloud. Ready to work in secure environment and willing to work on shifts for 24*7 support. Be available for on-call support as needed. Experience in Disaster recovery configuration in SQL on VM / Azure DBs. Working experience in Microsoft SQL server tools like SSMS and BI tools. T-SQL Development & Azure SQL Development knowledge. Experience in database backup & restore activities and HA configuration. Excellent written and verbal communication skills. Impeccable attention to detail. Professional certification in Azure or AWS cloud. Microsoft SQL server certified. Good to have experience onthe DB centric Monitoring tools.   VALUES Care  about transforming the Banking landscape. Commit  to being part of an exciting culture and product evolving within the financial industry. Collaborate  effectively and proactively with teams within or outside Temenos. Challenge  yourself to be ambitious and achieve your individual as well as the company targets .

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