Sales Coordinator
4 weeks ago
Job Overview
The Sales Coordinator is responsible for coordinating the sales team by managing schedules, filing important documents and communicating relevant information. Ensuring the adequacy of sales-related equipment or material.
CTC: 3LPA
Location: Panvel, Navi Mumbai
Shift Time: 9:30 to 6:30
Responsibilities and Duties
Pre-Sales Coordination
- Acknowledge enquiries received through various channels emails, website, telephone
- Understanding the enquiry and identifying relevant vendors/stock items for the same
- Floating the enquiries to the right vendors and receiving pricing from them
- Coordinate with concerned person for pricing of stock items
- Preparing quotations and sending the same to salesperson/customers
- Follow up and negotiation with customers for the quotations
Post Sales Coordination
- Update Sales Orders
- Coordinate with Procurement to check Procurement Status
- Coordinate with Warehouse & Logistics for Dispatch Status
- Coordinate with Service & Maintenance Team for Service Status
- Follow Up with Clients for Payments
After-Sales Service
- Building and maintaining relationships with clients through telephone calls and emails
- Understand and attend to clients grievances related to product and service
- Facilitating service support for defective products and ensuring that the issue is resolved
- Managing issues that arise due to defaults on the part of the customer.
MIS & Reporting
- Updating SAP
- Updating Sales Registers
- Preparing daily/weekly and monthly reports
Qualifications
- Any Graduate
- Minimum 3 to 5 years of experience is required. Candidates from Marine industry will be preferred.
- Need to know SAP Software. COMPULSORY
- Working knowledge of Microsoft Windows and Excel spreadsheets using vlookup and pivot tables
- Demonstrated ability to assist senior management and sales representatives with any additional work as needed
- Have a strong work ethic and are eager to learn and make new sales with customers, including add-on services
- Be strongly skilled in organization, problem-solving, customer service, and multitasking while being committed to excellence
- Must have strong communication skills to create and distribute company-wide newsletters and memos
- Must be able to assist in all sales and marketing campaigns as needed, particularly through presentations and site inspections
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