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Lead Business Execution Administrator

3 months ago

Hyderabad, India WELLS FARGO BANK Full time
About this role:

Wells Fargo is seeking a Lead Business Execution Administrator. The Strategic Execution & Operations (SEO) Office focuses on achieving quality performance across our businesses to enable the company to execute more effectively against our regulatory priorities and further drive our transformation.

The team will be responsible to support the ownership of group share by handling the exceptions and providing real-time assistance to our stakeholders. However, the role will be evolving in nature and is expected to deal with new challenges as we progress on phases. The expectation from the individual is to connect with different LOBs (which we support) by setting up regular meetings and hence need to have excellent communication along with great presentation skill. The team member will be the point of contact for each business division and needs to be flexible with the timings as per the business requirement.

This role is critical to the group and will play a vital part as the client facing group in partnerships with risk management and different lines of business partners. Team will be responsible to coordinate with fellow colleagues across sites ensuring to run the process seamlessly. The desired candidate should have eye to details skill to identify trends and opportunities for growth by providing effective presentation to the larger audience.

In this role, you will:
  • Support performance of less experienced staff and overall effectiveness of team
  • Provide feedback and present ideas for improving or implementing processes and tools with the Strategy and Execution area
  • Implement strategic plans and makes changes to the plan as necessary
  • Perform complex administrative transactional and operational and customer support tasks
  • Ensure that projects operate with maximum efficiency
  • Provide subject matter expertise and interpretation of procedures to less experienced staff
  • Provide leadership to the team for the purpose of attaining a common goal
  • Interact with immediate team and external business partners on wide range of information
  • Provide guidance and subject matter expertise to immediate Strategy and Execution team
  • Responsible for support functions and/or operations/production oversight usually for multiple Lines of Business
  • Perform adhoc/special project assignments as necessary
  • Proactively analyze data to answer key questions from stakeholders or out of self-initiated curiosity with an eye for what drives business performance, investigating and communicating areas for improvement in efficiency and productivity
  • Create and maintain rich interactive visualizations using different sources and resources available
  • Flexible in taking up new challenges and coming up with new best practice ideas for the benefit of the group
  • Foster team relationships with peers and different stakeholders that regularly interact with the department to effectively accomplish the team's goals
Required Qualifications:
  • 6+ years of Administrative Support or Business Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • Excellent verbal, written, and interpersonal communications skills - able to present status, facts, thoughts and ideas in a clear, concise, and organized manner
  • Doc Capture experience is a must
  • Demonstrated ability to interact effectively with a variety of stakeholders including mid to senior level managers
  • Experience in facilitating virtual and in-person collaboration meetings and work sessions
  • Personal dedication and strong work ethic
  • Strong time management skills, with an ability to multi-task, handle multiple assignments, and prioritize one's own work
  • Ability to clearly communicate ideas and results to diverse business and technical audiences.
  • Ability to take ownership of the task assigned
  • Strong interpersonal, analytical, problem solving, negotiating, influencing, facilitation, organizational, prioritization, decision-making, and conflict resolution skills
  • Doc Capture experience is must.
Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.