Business Analyst- 4-6 years of experience in order management/ invoicing/ claim audits. Responsibility involves assessing claims, gathering supporting evidence, deciding on the validity of claim and help resolve claim queries.

2 months ago

Bengaluru, India Cisco Full time

Business Analyst - 4-6 years of experience in order management/ invoicing/ claim audits. Responsibility involves assessing claims, gathering supporting evidence, deciding on the validity of claim and help resolve claim queries 

JOB DESCRIPTION

Why You'll Love Cisco

Everything is converging on the Internet, making networked connections more relevant than ever before in our lives. Our employees' progressive ideas impact everything imaginable - from entertainment, retail, healthcare, and education, to public and private sectors, thoughtful cities, sensible cars, and everyday devices in our homes. Here, that means you'll take creative ideas from the drawing board to powerful solutions that have real world impact. You'll work with Cisco leaders, partner with experienced mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be inspired

It's an exciting time to be at Cisco As we work together to lay the foundation for Cisco's future, the Global Partner Organization (GPO) is more important than ever in helping Cisco and our partners deliver continued growth and profitability. Our ecosystem of more than 65,000 partners all over the world delivers more than 85% of Cisco's revenue, and partners will play an increasingly vital role in helping us enable our customers as they strive to become digital businesses.

What You’ll Do

As a member of the Global Partner Finance Organization, you will review and validate claims submitted by our Partners. You will review Proof of Performance and Costs for activity-based incentives and ensure accurate payments are made to Cisco partners. In addition, you will assist in building effective and efficient processes that meet internal control requirements. Being a global team, you may be required to make yourself available for important meetings across different time zones. You will be empowered to make a difference, establish reputation, and position yourself for continued growth.

Roles and Responsibilities:

Validate proof of performance of claims from partners for activity-based incentives Collaborate with cross-functional and cross-regional teams to ensure timely clearance of transactions Demonstrate analytical skills to exercise judgement to resolve complex issues Ensure policies and procedures are implemented and followed Actively participate in global meetings as necessary Serve as SPOC for addressing and resolving customer service queries, ensuring prompt and efficient responses. Provide support and subject matter expertise to local team.

Who You'll Work With

You will partner across Finance, IT, Global Partner Organization (GPO), Customer Partner Services (CPS), and the Sales Regions. You will have the unique opportunity to work cross functionally on an international team that is passionate about operational excellence

Who You Are

A motivated self-starter who actively manages completing deliverables to meet business commitments and partner's expectations. You have a history of performing well in fast-paced environment and can work through ambiguity to get results

MINIMUM REQUIREMENTS:

Bachelor's degree (or equivalent) in finance, business administration, or supply chain related field Minimum 4+ years of relevant work experience Proven experience in claims analysis or a related field. Detail-oriented with a commitment to accuracy and precision Proficient in English Proficiency in Spanish will be an added advantage Prior experience in I2C along with Audit and/or compliance experience would be helpful Exhibit excellent communication, teamwork, and collaboration skills Proficiency in MS Office

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