Sr. IT Applications Engineer

3 months ago

Hyderabad, India Signant Health Full time

Sr. IT Applications Engineer - Atlassian Suits (Night Shift 11 PM to 7AM)

India, Hyderabad, Telangana, India Req #2810 Thursday, June 20, 2024

Role: Sr. Applications Engineer - Applications

Reports To Title: Associate Director, IT Enterprise Solutions

Location: Hyderabad/Bangalore/ Noida 

Are you ready for the Most Impactful Work of Your Life?

Signant Health is a global evidence generation company. We’re helping our customers digitally enable their clinical trial programs, meeting patients where they are, driving change through technology and innovations and reimagining the path to proof. Working at Signant Health puts you in the very heart of the world’s most exciting sector - a high-growth, dynamic company in an extraordinary industry. We innovate the leading-edge of clinical research data. We do it faster, better and with an eye on the future of our industry.

Role Purpose

Signant Health has embarked on an Enterprise IT application improvement strategy to “Enable Your Best Work”. We’re currently searching for an Applications Engineer with application engineer expertise to work as part of the Enterprise Solution Services team. The ideal candidate will have experience as an Applications Engineer with a passion for continuous improvement and automation. You must also demonstrate proficiency in analyzing, developing, maintaining, and enhancing strategic solutions for Signant Health’s Enterprise Applications. Primary focus on the Atlassian Suite (Jira, Bitbucket, Confluence).

Want to join the Best Team of Your Life?

We’re looking for people who are excited by the potential to make a difference in the world. You need to be decisive, open to celebrating mistakes, able to communicate transparently and inclusively, and someone your team can count on. Most of all you need to be yourself

As part of our team, your Key Accountabilities:

Responsible for development within Enterprise Applications to meet business needs based upon provided requirements. Perform debugging, testing, code improvement and re-designing tasks. Optimize enterprise applications by integrating new technologies and performing upgrades to ensure the applications stay up-to-date and continue to satisfy customer needs. Responsible for documenting development processes, procedures, and application version histories. Ensure change management processes are continuously followed, documented, and tested to meet our business requirements. Triage support issues related to Enterprise Applications that can not be covered by Tier 1 support while focusing on expanding the support knowledge base and training for Tier 1 support. Work directly with internal/external developers, to drive and coordinate larger projects while assisting with execution. Provide training to individuals and user groups within the company, when needed. Keep up with advancements in application engineering and new technologies. Take the lead in continuous business improvement by regularly advising management of improvements to applications, services, and processes that enhance efficiency, scalability and/or security. Provide direction and solutions that support the company and department strategic initiatives. This position will cover Night Shift IST to support US time zone coverage.

You’ll need to bring:-

Minimum of 8 years experience as an applications engineer. Bachelor's Degree in Computer Science or related IT discipline, or knowledge acquired through equivalent experience. Solid understanding of implementation of engineering solutions Working experience with Application APIs Working experience with troubleshooting applications hosted in an AWS environment. Pragmatic problem-solver, possessing outstanding attention to detail and a proven ability to break problems down and resolve them efficiently. A clear and effective communication style when providing updates on support requests as well as project status updates. Approachable and knowledgeable communication style with all levels of co-workers. Great organizational and time management skills. The ability to thrive in a high-volume, fast-paced, and feedback-driven environment.

We would be thrilled if you bring in the below

Atlassian certifications desired (Jira, Confluence, Bitbucket, etc.) Knowledge of Box administration and APIs is a plus An understanding of and ability to troubleshoot SSO and SCIM provisioning. Experience working in an Agile environment with strong teamwork experience Understanding of ITIL framework (Incident, Change, Demand and Release Management)

We know that everyone has different wants and needs, which is why along with a highly competitive base salary we support our people and their loved ones with a variety of perks and benefits. As part of our team some of the benefits you can expect to receive are:

Medical Insurance, Group Accidental Coverage/Insurance, Group Term Life Insurance Company Paid Subscription to Calm – The #1 app for mental fitness. Employee Referral Program – Bring the Best to Signant Health and earn a reward Wellness Program – Participate in challenges and earn points for rewards. Proof – Signant’s Employee Recognition Program where you can accumulate points to redeem for exciting merchandise, gift cards, tickets, and more Burn Along – Digital fitness and wellness platform

Does this sound like something you’d like to explore? Then we’d love to hear from you

To apply, please submit your CV and a cover letter letting us know why you think you’d be perfect for this role. We will begin reviewing submissions during the application period and will fill the vacancy as soon as a suitable candidate is identified.

Please note that Signant does not accept unsolicited resumes from Third Party vendors.

#LI-AM1

At Signant Health, accepting difference isn’t enough—we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients and our community. Signant Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Other details

Job Family Technology IT Job Function AIT-IT Administration Pay Type Salary Employment Indicator Regular Share this job:

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