Quality Manager

3 weeks ago


Chennai, India Hemocean Outsourcing Full time

Company Overview


Hemocean Outsourcing is a staffing and recruiting company based in Jabalpur, Madhya Pradesh. They specialize in providing end-to-end positions and operate year-round to connect graduates with companies.


Job Overview


Mid-Level Quality Manager - BPO position in Chennai with 4 to 6 years of experience at Hemocean Outsourcing, a leading company in training and placement services with 2-10 employees and top-tier packages.


Qualifications and Skills


  • 4-6 years of experience in BPO industry
  • Strong understanding of quality management principles
  • Excellent communication and interpersonal skills
  • Ability to analyze data and drive continuous improvement
  • Leadership and team management abilities


Roles and Responsibilities


  • Ensure quality processes and standards are met in BPO operations
  • Implement quality assurance measures to enhance service delivery
  • Analyze data and feedback to identify areas for improvement
  • Train and mentor team members on quality protocols
  • Collaborate with teams to achieve quality objectives







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