Assistant Manager EXL/AM/1022215

3 weeks ago


Bengaluru, India exl Full time

Job Description

Key Responsibility Areas including preferred Skills and Experience

Perform Accounts receivable activities including Billing, Cash Application, Collections, Dispute Management, Exception handling, Reporting and Month-end deliverables. Have good understanding of O2C module on ERPs Interact with customers, requestors, and other stakeholders. Good understating of accounting concepts Day to day team & process management experience Strive to exceed SLA parameters Acumen for quality and improving timelines Identify training needs, arrange trainings and evaluate post training performance  Have flair for process improvements and automation opportunities Good MS Office knowledge Undertake additional responsibilities and display leadership qualities 

Competencies:

Knowledge of the process and systems  High level of computer proficiency and excellent MIS skills  Ability to coach and give feedback on an ongoing basis  Clear written and verbal communication  High level of Customer Service and Quality Orientation  Strong Communication and Motivational Skills  Ability to lead in a continually challenging environment Effectively plan, prioritize and execute everyday floor operations 

Eligibility Criteria: 

Good communication skills both written and verbal Should have 3- 5 years of experience  Should have experience of managing a team of 10 members  Must carry experience with SAP for Order to Cash processes.  Should have good experience and understanding of billing process

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