Client Business Partner

2 weeks ago

Hyderabad, India UnitedHealth Group Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Optum Insight is seeking a service-oriented Senior Clinical Analytics Consultantto lead the expansion of strategic insights and adoption of data-driven decision making to support clinical and operational needs within client health systems. Acting as an advisor and interface between the analytics organization and key client business stakeholders, this individual will lead efforts to liberate data and insights for the healthcare delivery system through strategic delivery and support of analytics.

Primary Responsibilities:

Stakeholder and Program Management Partner with key stakeholders and executives across the client organization to support their operational and strategic objectives with actionable analytics Manage a portfolio of analytics, proactively tracking and communicating new developments to the client Facilitate prioritization of high-level client objectives as well as individual needs to develop a cohesive analytics roadmap Act as a liaison between leadership and analytics delivery teams to streamline communication and organization of projects Regularly communicate project updates, successes, issues, and risks with stakeholders Analytics Delivery and Subject Matter Expertise Lead efforts to create new analytical insights and capabilities related to population health, quality, outcomes, performance improvement, and other related areas for client provider health systems Create requirements that effectively support business needs and effectively answer the relevant questions about performance and opportunities for optimization Perform analysis to answer business questions and guide organizational strategy Partner with analytical platform teams, data engineering, and data governance to ensure accuracy and efficiency in aggregation and alignment of foundational data assets needed to power clinical analytics Act as a subject matter expert in some of the following areas: clinical variation reduction, hospital operations, value-based care, as well as the Optum products that support these areas Design and lead user acceptance testing to ensure value delivery to the client Education & Data Literacy Maximize value of analytics to the client by championing utilization and leveraging Optum’s data literacy infrastructure Assist customers with orientation to their analytics ecosystem including reporting solutions across platforms Proactively identify training needs and gaps to increase adoption of analytics Present insights to relevant stakeholders to maximize value and adoption of analytics Team Leadership Oversee and guide lower-level team member’s workload and progression Partner with other domain leaders to infuse clinical, quality, and operational insights into the decision-making process for financial, growth, and other focus areas Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

Bachelor’s degree 5+ years demonstrated success in healthcare analytics and/or consulting 2+ years of experience with operational processes and clinical decision making in the various providers within a health care delivery system (e.g., hospitals, medical groups, post-acute care organizations, physician practices, ambulatory surgical centers, etc.) 2+ years of experience leading analytics projects or initiatives with minimal guidance 1+ years of experience guiding and developing junior team members Demonstrated strength of analytics competency using, Excel, SQL, or another comparable analytical tool Willingness to travel up to 15% 

Preferred Qualifications:

Advanced degrees or certifications in Analytics, Public Health, Health Administration, Business, Biological Science, or Data Science Experience managing multiple complex initiatives or projects Experience and credibility interacting with healthcare leaders including “C” level executives and medical directors Experience writing and understanding SQL logic Experience working in a matrix environment Experience with Epic modules or components Experience working in Agile environments, employing SCRUM, Lean, and Kanban methodologies Knowledge of key health management related areas, e.g. network management, value-based care, population health, quality, compliance, provider engagement, etc. Proven solid interpersonal communication, presentation skills, and emotional intelligence Proven ability to tailor analytics to relevant audience, including all levels of decision making (i.e. from real-time tactical decision making to long-term clinical strategy) Demonstrated success leading large complex programs and/or initiatives where data is a key asset 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

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