X1 Field Service Engineer – North East

4 weeks ago

Northeast India Clarke Energy Full time

Job Title:  Field Service Engineer
Function:  Service
Reports to:  Area Service Manager
Location:  North East
Job Purpose: To ensure maximum availability of INNIO Jenbacher gas engines and related plant through maintenance, trouble-shooting and fault rectification.
Majority of time spent:  Scheduled maintenance

Responsibilities.
Deliver an efficient and cost effective service to customers, to ensure that:

Maximum availability of INNIO Jenbacher gas engines and related balance of plant is achieved through fast response trouble shooting and fault rectification. Scheduled maintenance is carried out to the required standard in order to avoid unnecessary replacement of parts and engine unavailability. On call rota participation. Oil samples are taken, labelled and despatched to the laboratory in accordance with agreed standards and procedures. – Parts are selected, ordered, and used correctly, with any parts that prove unnecessary being returned to store in order to keep wastage to an absolute minimum. – Van stock is maintained in good condition, accurately booking parts out as they are used and reporting actual shortfalls to the Area Service Manager. – Ensure that liaison and good communication with Area Service Manager, customers and subcontractors on site is maintained at all times. Document all site visits and complete service reports in accordance with agreed quality standards and timescales. Protect and develop the industry standing of Clarke Energy by:
– Building and maintaining positive relationships with customers, based on consistently professional dealings and attitude.
– Maintaining a high level of site and van house- keeping and presentation.
– Ensuring that company supplied equipment is well maintained and kept at a high standard of cleanliness.
– Maintaining tools in a good and safe working order and calibrated as required. Support the Area Service Manager by supervising and training Apprentices and new employees as required. Follow and adhere to Health, Safety, and Environmental standards and regulations at all times.

Technical/Professional Knowledge and Skills
– High level of engineering skill and knowledge.
– Marine experience desirable but not essential
– Understanding of Clarke Energy products and markets.
– Gas safe registered desirable but not essential
– IT skills.
– Basic coaching skills

Personal attributes/skills
The role requires the job holder to demonstrate that they are:
– consistently trustworthy and professional.
– reliable and dependable.
– responsive to customers’ needs
– supportive and able to work well with colleagues.
– effective in managing their time and workload.
– prepared to work under own initiative and do what is required to get job done.
– committed to quality and improvement.
– willing to take responsibility for work and actions.
– keen to seek out and act on ideas for self- improvement.

In addition it is particularly important to the success of this role that the job holder can demonstrate the following:
– Very adaptable and flexible – does what has to be done, at times and locations required.
– Strong relationship building skills.
– Ability to supervise and motivate others.
– Effective communication skills
– Commercial awareness – acts to minimise costs to Clarke Energy and customers.
– Effectiveness under pressure.

Essential
-High level of engineering skill with a minimum of 3 years’ service engineering experience.
-Electrical and mechanical engineering knowledge.
-Willing to travel around NI/ROI, with some sporadic training visits to GB or Austria.
-Willing to work long and unsociable hours, and work away from home if required.
-NVQ, City & Guilds or NFQ Level 6 qualification or equivalent.
-Reasonable level of IT skills.
-Full driving license.

Desirable
-Marine experience desirable
-Medium speed engine experience
-Gas engine knowledge and experience

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