Telecaller

2 weeks ago

Siliguri, India Fly2Infinity Full time

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Job Overview


We are hiring a Telecaller to join our team at Fly2Infinity. As a Telecaller, you will be responsible for making outbound calls to potential customers and promoting our products and services. This is a Full-Time position based in Siliguri, West Bengal, India. We are looking for freshers with less than 1 year of experience in a similar role.


Qualifications and Skills


  • Excellent communication skills in English and Hindi
  • Ability to convince and persuade customers
  • Good knowledge of sales and marketing techniques
  • Experience in cold calling and lead generation is a plus
  • Strong customer relationship management skills
  • Ability to work in a target-oriented environment
  • Self-motivated and result-driven
  • Good computer skills, including knowledge of CRM systems


Roles and Responsibilities


  • Make outbound calls to potential customers and promote our products and services
  • Understand customer needs and provide appropriate solutions
  • Follow up on leads and maintain a database of potential customers
  • Achieve sales targets and KPIs
  • Collaborate with the sales team to meet customer requirements
  • Maintain a high level of customer satisfaction and build strong customer relationships
  • Update CRM system with customer information and sales activity
  • Provide feedback and suggestions for improving sales and customer service processes





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