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Business Processes Consultant

4 months ago

Bengaluru, India SAP Full time

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Business Process Consultant – Procurement , APJ Region 

 

The Customer Business Process Consultant is responsible for assisting our customers with the design and 
deployment of their Ariba Cloud solutions. As functional experts, they will help lead the customer in the 
build, testing and deployment of their software solution and associated business processes while 
providing project planning and management services. While the focus of this posting is the Deployment 
Lead/ Functional Lead role, our team is required to have a deep understanding of the functions and 
features of the applications. 

 

Duties and Responsibilities 
Project Management Duties: 
Deployment responsibilities include assisting customers throughout the various phases of SAP 
Ariba’s solution deployment by using SAP Activate methodology from Kick off to Go Live. 
To act as a liaison between the customer and various groups within Ariba such as Technical 
Support, Sales & Customer Engagement, Engineering, and Product Management teams. 
Proactively collaborates with customer and internal project team to anticipate and respond to 
issues that could impact solution deployment (e.g., change in scope) 
Strong PMO skills with sound communication skills to manage external & Internal stakeholders 
Responsible for maintaining the project forecasts Felipe/PTD, Budgets, resource estimations. 
Responsible for customer satisfaction (VOC) during the successful deployment of solutions 
Functional lead Duties: 
Focus on functionally guiding the customer, getting correct customer personnel to answer 
requirements questions, and compatible configuration of On demand with Ariba Network(AN) 
Functional Leads will assist with all aspects of a deployment including (but not limited to): 
requirements gathering, process configuration, documenting process flows, user interface 
configuration, user and supplier set-up and testing support, project management support, issue 
resolution support. 
Understanding the customer solution landscape (AS- IS) and recommend the TO-BE design 
solution proposal and case study. 
Work closely with the cross functional teams in co ordinating and arriving at holistic design 
recommendation for the customer landscape. 
People Development 
Owns developing and maintaining team operating principles and team templates and work 
instructions. 
Working across multiple cross functional teams – Both internal & external stakeholders. 
Owns developing internal team trainings and other related knowledge collateral 
(Internal/External) 
Acts as a mentor to new team members. 
Teamwork 
Executes with minimal guidance and shows strong initiative. 
Maintains regular communication with team members (e.g., face-to-face, via voicemails, emails) 
especially across multiple solution deployments so everyone understands status of project. 
Displays proactive communication (i.e., face-to-face meetings and phone calls are more frequent 
than emails). 
Participates in the creation of solution, customer, and industry knowledge collateral by leveraging 
the appropriate resources (internally at Ariba and externally at the client) 
As started above, the focus of this posting is the Deployment Lead / Functional Lead role, our 
team is required to have a deep understanding of the functions and features of the 
applications. In order to do this, we would expect this person to serve as a Functional Lead on a 
periodic basis to enhance this understanding of how to deploy the applications 


Qualifications  and Experience: 
5+Years in the Procurement domain or Supply chain Industry. 
Experience in SAP Ariba Buyer/ Downstream Modules [P2P, Contracts, Invoicing, Reports etc..] is 
preferred. 
• SAP ERP MM, SRM or S4 Hana (or similar) deployment experience is a plus. 
Exposure to SAP ACTIVATE methodology. 
Exposure to Project Management methodologies – Agile, waterfall, lean, Scrum, Lean..etc 
Candidates having experience with Supply chain management or Procurement processes 
applications is desired. 
 

 

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 396506  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.