![Epiq](https://media.trabajo.org/img/noimg.jpg)
Client Services Senior Project Manager
2 months ago
Description
:Job Summary:
The Senior Project Manager (SPM) plays a pivotal role in effectively managing assigned client engagements and projects within the eDiscovery domain. This position involves overseeing standard eDiscovery processes as well as complex client projects, while also contributing to strategic initiatives alongside Client Services Associate Directors (CS ADs) and the Client Services Director (CSD).
Responsibilities:
Acts as an eDiscovery subject matter expert, proficient in EDRM processes, workflows, software, and tools. Serves as the primary liaison with key client representatives, ensuring ownership of service delivery relationships and representing Epiq's high-quality service standards. Consults with clients to recommend tailored eDiscovery strategies and workflows, aiming for optimal project outcomes. Ensures client satisfaction through meticulous planning, coordination, monitoring, troubleshooting, and regular communication on deliverables. Builds strong internal relationships to enhance the client experience and collaborates effectively with global teams on engagements and initiatives. Demonstrates leadership and accountability by delivering project objectives on time and with high quality, while identifying opportunities for client improvement. Provides leadership and mentorship through team development, strategic initiatives, and effective management of project progress and client invoicing. Supports sales and marketing efforts as necessary and assists Client Services Associate Directors (CS ADs) and the Client Services Director (CSD) as required. Exhibits strong client relationship management skills, proactively managing client expectations and needs assessment. Takes initiative and acts decisively to overcome obstacles, making informed decisions and employing negotiation and conflict resolution skills as needed. Communicates effectively in diverse settings, ensuring clarity and understanding. Develops and executes project plans, allocates resources efficiently, and meets deadlines and budgetary requirements. Assesses and manages risks associated with client requests or project phases, escalating issues and devising solutions as necessary.Education and qualification
Bachelor’s degree in law, computer science, business, or equivalent. 7+ years of solid experience in a similar role at a law firm, professional services firm, or bureau. Thorough understanding of eDiscovery frameworks (EDRM), protocols, workflows, and best practices. Proficiency in Relativity; experience with other platforms like Nuix Discover is advantageous. Relevant eDiscovery certification is a plus. Experience engaging with client stakeholders and senior management locally and globally. Occasional extended work hours may be necessary to accommodate client needs. Travel to domestic and/or international locations may be required on short notice.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
-
Client Project Management
2 months ago
Hyderabad, India NTT DATA Full timeJob Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...
-
Client Services
2 months ago
Hyderabad, India Epiq Full timeDescription : Job Profile: Client Services Project Manager Job Families for Job Profiles: Client Services Primary Location: Hyderabad Mode: Hybrid Shift: Night Shift (6 PM to 3 AM IST or 8 PM to 5 AM IST) Summary: The Project Manager of Client Services will lead in effectively managing assigned client relationships through proficient...
-
Client Service Manager
1 month ago
Hyderabad, India NTT Full timeMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion â itâs a place where you can grow, belong and thrive.Your day at NTT DATAThe role...
-
Client Service Associate Project Manager
1 day ago
hyderabad, India Epiq Full timeJob Summary:The Associate Project Manager of Client Services plays a crucial role in efficiently managing designated client relationships through expert project management coordination and execution. Candidates should possess 5-8 years of experience in project management or similar positions, with responsibilities including defining and overseeing project...
-
Client Service Associate Project Manager
6 days ago
Hyderabad, India Epiq Full timeJob Summary:The Associate Project Manager of Client Services plays a crucial role in efficiently managing designated client relationships through expert project management coordination and execution. Candidates should possess 5-8 years of experience in project management or similar positions, with responsibilities including defining and overseeing project...
-
Client Service Associate Project Manager
2 days ago
Hyderabad, India Epiq Full timeJob Summary: The Associate Project Manager of Client Services plays a crucial role in efficiently managing designated client relationships through expert project management coordination and execution. Candidates should possess 5-8 years of experience in project management or similar positions, with responsibilities including defining and overseeing project...
-
Client Services Manager
2 months ago
Hyderabad, India Epiq Full timeDescription : Job Summary: Serve as the primary leader in executing the following: 1) project management oversight and coordination, 2) internal team leadership and development, 3) oversee trafficking of work through all functional departments, 4) work collaboratively with Operations Managers to identify and execute on process improvement...
-
Senior Project Manager
2 months ago
Hyderabad, India NTT DATA Full timeJob Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...
-
Project Manager
2 weeks ago
Hyderabad, India Cloud4C Services Full timeCompany Overview:Cloud4C, named a Visionary in the 2021 Gartner Magic Quadrant for Public Cloud IT Transformation Services is the world’s leading automation-driven, application-focused Cloud Managed Services Provider (MSP).As one of the global leaders in multi-cloud migration and managed services, we support native and hybrid cloud environments with...
-
Senior Project Manager
3 months ago
Hyderabad, India NTT Full timeContinue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion â itâs a place where you can continue to grow, belong, and thrive.Your...
-
Project Manager
2 weeks ago
Hyderabad, India Cloud4C Services Full timeCompany Overview: Cloud4C, named a Visionary in the 2021 Gartner Magic Quadrant for Public Cloud IT Transformation Services is the world’s leading automation-driven, application-focused Cloud Managed Services Provider (MSP). As one of the global leaders in multi-cloud migration and managed services, we support native and hybrid cloud environments with...
-
Project Manager
2 weeks ago
Hyderabad, India Cloud4C Services Full timeCompany Overview:Cloud4C, named a Visionary in the 2021 Gartner Magic Quadrant for Public Cloud IT Transformation Services is the world’s leading automation-driven, application-focused Cloud Managed Services Provider (MSP). As one of the global leaders in multi-cloud migration and managed services, we support native and hybrid cloud environments with...
-
Project Manager
2 weeks ago
Hyderabad, India Cloud4C Services Full timeCompany Overview:Cloud4C, named a Visionary in the 2021 Gartner Magic Quadrant for Public Cloud IT Transformation Services is the world’s leading automation-driven, application-focused Cloud Managed Services Provider (MSP). As one of the global leaders in multi-cloud migration and managed services, we support native and hybrid cloud environments with...
-
Client Services Associate Project Manager
1 month ago
Hyderabad, India Epiq Full timeDescription : About the Job: The Associate Project Manager is responsible for making sure the client receives world class service through day-to-day execution of multiple projects including providing high profile clients and our internal project teams with clear direction on the deliverables, managing deadlines and consulting the client with...
-
Client Service Representative
3 months ago
Hyderabad, India Audios7 Full timeDeveloping and maintaining a healthy relationship with existing clients and presenting customized solutions for the client’s needs. - Oversee all projects from inception to completion by leading the client from initial engagement through final project closeout. - Actively engaging with the creative and designing team to ensure that the solution being...
-
Client Project Manager
2 months ago
Hyderabad, India NTT Full timeJOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...
-
Project Manager
1 month ago
Hyderabad, India IQ-EQ Full timeJob DescriptionResponsibilities (how we will measure success)As a Senior Change Resource working with the Programme Lead, your focus will be supporting the development, alignment and execution of our GCD target operating model as it transforms to support the business in providing exceptional customer service and the creation of new solutions to the market...
-
Client Servicing Executive
3 months ago
Hyderabad, India Inmantech ITVA Services Full time**Client Servicing & Pre Sales Executive** Inmantech ITVA Services **Inmantech DGi **is hiring for the position of Client Servicing & Pre Sales Executive. **Joining** - Immediate **Roles & Responsibilities -** You will be a part of the Operations team that offers solutions in an innovative manner to our digital clients. **Primary**: - Act as the main...
-
Senior Project Manager
4 weeks ago
Hyderabad, India Kagool Full timeCompany Description Kagool is Microsoft Partner of the Year FY24 and global enterprise IT delivery specialist, focusing on enterprise SAP transformation and Data Management for large and complex programs in diverse technology areas. Our innovative team creates new products and solutions to meet market needs and bespoke client requirements. We offer...
-
Senior Project Manager
4 weeks ago
Hyderabad, India Kagool Full timeCompany DescriptionKagool is Microsoft Partner of the Year FY24 and global enterprise IT delivery specialist, focusing on enterprise SAP transformation and Data Management for large and complex programs in diverse technology areas. Our innovative team creates new products and solutions to meet market needs and bespoke client requirements. We offer end-to-end...