Senior Engineer IT

4 months ago


Gurugram, India Guardian Life Full time

Job Description

:ServiceNow Administrator/developer with hands on experience in resolving Service Now incidents and problem records plus development skills in Service Now tool. Primary focus would be on support of Service Now application suite and secondary focus would be on project deliverables for application development/configuration. AWS Cloud knowledge would be a plus.

Qualifications:

Good communications (written and verbal) and analytical skills

• 3 to 6 years ServiceNow Administrator/development experience

• ServiceNow Certified System Administrator desired

• Strong problem-solving and troubleshooting skills

• Keen analytical and structured approach to problem solving

• Ability to follow instructions and Standard Operating Procedures (SOPs)

• Good documentation skills

• Proven ability to work independently

• Ability to work well in a team environment

• Ability to accommodate flexible work schedules

• Ability to triage outage bridge calls and drive calls to closure.

• Comfortable with “crisis” situations that require critical thinking, problem definition and diagnosis skills 

Location:

This position can be based in any of the following locations:

Chennai, Gurgaon

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday



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