Client Relationship Management

6 months ago

Mumbai, India HSBC Full time

Some careers open more doors than others.  

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Corporate Banking provides international financial services solutions that support businesses ranging from large corporates to mid-market enterprises in a variety of industry sectors all over
the world. Leveraging the strength, scope and expertise of our global product network, Corporate Banking is positioned as an essential partner to large and mid-market enterprises seeking to
maximise their potential internationally, offering streamlined business access to HSBC’s international network and broad range of market leading banking products and services.

We are currently seeking an experienced professional to join the West Corporate Banking team in Mumbai to provide relationship support for the Local Corporate Portfolio. 

  Principal Responsibilities

To assist RMs with servicing and providing operational support for customers, acting as a focal point for customer servicing and transaction management needs, completing requests
or acting as a referral point to the appropriate execution team. To liaise with internal departments (Risk, CDT OPS, GLCM, GTRF, GM etc) to ensure efficient servicing of corporate customers. Ensure implementation of all audit and regulatory recommendations and constant monitoring/ review of the assigned portfolio. Collation of various MIS as per requirement from time to time. Contribute to the development, implementation and maintenance of a management information, analysis and reporting
framework that supports and informs timely and effective business management and decision making at all levels. Accountable for delivering Client Service excellence effectively managing any risks and issues. Own and resolve issues with all stakeholders or customers and escalate where appropriate. Contribute to the development, implementation and maintenance of a management information, analysis and reporting framework that supports and informs timely and effective
business management and decision making at all levels. Requirements Post graduate with at least 24 months of relevant experience in a client management or corporate banking role. Working knowledge of commercial banking products and services. Ability to work on fast turnarounds, tight deadlines & handle competing time bound client priorities

Additional Information

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