Assistant Key Account Manager

1 month ago

Mumbai, India JLL Full time

Assistant Key Account Manager

Property and Asset Management

What this Job Involves

You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be responsible for:

Co-ordination with Site Estate Manager, Building Manager, Soft service Manager, Security Manager, Engineers and other HODs for an excellent Occupants relationship with respect to request/ complaints and Occupant’s satisfaction. To coordinate events, address issues of Occupants well in time and ensure Occupants retention. To coordinate and associate closely with leasing to enhance Occupancy Direct the budgeting process for all Operational and Capital expenditure & renovations. Develop systems and procedures that ensure safety of team members, employees, plant, machinery and property. Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Employee Satisfaction Survey to draw an action plan. Recruitment and Performance Appraisal/ Management of the staff in the department. Develop & Implement the annual plan using customers and management inputs framework, linking the department’s objectives to the unit’s overall strategy. Monitor energy consumption and design methods for conservation and optimization of energy. Ensure that all the HK, Security, Finance and Engineering & maintenance activities/systems are adhered to the standards/efficiency/productivity levels that have been set for the unit. Recommend changes in processes, materials and equipment, in order to enhance service levels and improve the operational efficiency. Responsible for maintaining the physical plant that includes capital improvements and continuing renovations of the property. Maintain the fire safety system through regular inspection and physical check. Coordinate closely with finance to achieve P&L target for collection and remain below with target expenses. Coordinate with Procurement for getting the POs issued on time and Finance for releasing Payments. Be responsible to Key Account Manager for reporting on site performances To ensure HSE Policy is implemented and understood by all employees. To ensure OHS objective and plan are implemented and communicated to all level of employees. To ensure safety management system (Safety standard, SOPs, EGs, OH&S procedures) is implemented and communicated to all level of employees. To identify risk and control measures are implemented and communicated to concerned employees. To ensure all incidents are reported and investigation carried out as per procedures. To ensure new joiners are covered under the induction program, TNI is created and all employees are trained as per the identified Training Need identification and plan. To ensure all planned and surprised internal and external audit are conducted as per schedule and ensure timely closure for management review. To Ensure Reward and recognition program are conducted and ensure participant of all level employee To ensure all OH& S performance reports are created as per the identified frequency and communicated to management review.

Site details:

You will be working on Brookfield which is a Commercial Property located at Powai, Mumbai

Reporting:

You will be reporting to Key Account Manager.

Sound like you? Here is what we’re looking for:

Being Analytical and Meticulous

Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills

Qualifications

You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply Today

Location:

On-site –Mumbai, MH

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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