Production Engineer

Found in: Talent IN C2 - 2 weeks ago

Navi Mumbai, India IDFC FIRST Bank Full time

Role/ Job Title:  Production Engineer.

Function/ Department:  Information Technology.

Job Purpose: 

Responsible for developing solutions based on functional specifications and technical design. Responsible for Unit/SIT and resolving bugs. Responsible for support on L2/L3 analysis production incident.

Roles & Responsibilities:

Ensure the application is up and running to support daily operation activities across Branches, BC partners and head offices. Timely resolution of L2/L3 issues to avoid any financial transactions issue. Build and maintain relationships with all IT units to ensure that IT-delivered services and end-user productivity goals are understood and exceeded. Manage the L0/L1 team for further betterment by Arrange KT sessions and Guide the team to work collaboratively. Contribute to problem solutioning, change, release, knowledge and ensure BCP/DR activities are planned and conducted. Get periodic feedback from various stakeholders for further improvements and Guidelines. Ensure to do the EOD of Application as per the team Roster Plan. The desired candidate must have worked as a L1/L2/L3 Support. Must have a strong knowledge of LMS. Must have strong lending/digital lending experience in support. Must have deep knowledge of oracle/SQL and server-side technology/architecture. Must have minimum relevant experience of 3 to 7 years.

Education Qualification:

Graduation: Bachelor of Science ( / Bachelor of Technology ( / Bachelor of Computer Applications (BCA)

Post-Graduation: Master of Science ( /Master of Technology ( / Master of Computer Applications (MCA)

Experience:  5-10 years.

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