Retail Sales Officer

1 month ago


Hyderabad, India Vvc Group Of Companies Full time

DUTIES AND RESPONSIBILITIES

  1. Sales: Sales and GHS Target Achievement.
  2. Stock Management: No stock losses/ Mismatches.
  3. CRM: Customer Delight Stories and telesales done.
  4. Grooming and Etiquette: Grooming Score month-wise.
  5. Initiatives: Number of Kaizens done and participation in outdoor activities.

SKILL REQUIREMENTS

  • Explains the price of the Gold in a way that the customer focuses on the value of the investment, rather than the price.
  • Effective and accurate with finance calculations.
  • Effective problem-solving skills.
  • Adaptable and flexible.
  • Able to perform multiple tasks effectively.
  • Empathetic to customers and their problem situations.
  • Communication effectively, especially in problem situations by phone, mail,

E-mail and face-to-face.

  • Exhibits a team attitude towards management and peers.
  • Able to negotiate effectively.
  • Able to effectively sell at a retail level.
  • Applies active listening techniques.
  • Able to effectively sell at a retail level.
  • Manage time productively.
  • Maintains composure and perspective in difficult situations.
  • Plans and organizes effectively.

  • Communicates effectively via phone, e-mail, and face-to-face.
  • Utilizes basic PC and software skills.
  • Objection handling skills.
  • Product knowledge.
  • Competition knowledge.

Driving.


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